Asus India — zenfone 5z, faulty product

Address:

144001

I ordered zenfone 5z from flipkart dated 27th august 2018 and received my order on 29th august 2018, within the period of 2-3 days i start noticing n no. Of issues but major issue which i was facing at that movement was speaker breaks and charging time was too long as compared to the commitment done by the company.

In a day or 2, i approached nearest service center i was told that mobile software was not all stable and company is in a process of releasing a new ota (Over the air) update which will make your software stable and requested you to please wait, even after, i update my phone problems with my phone continue to persist rather i would say it increases.

After the update, surprisingly i got a new problem, my handset started restarting while performing small-small operations forcing me to switch to my older device.

During this period i also visited service center to get my issue resolved in a hope that it will be resolved by small flashing or by hard reset process, but all my trails and hopes faded.

This is utility i received by spending rs 30, 000 which i had incurred by relying on such a big brand.

I request to please refund my cost of phone along with harassment which i suffered by relying on such a brand name.