[Resolved]  Ava Merchandising — hottech bluetooth speaker with led light

I have purchased a hottech bluetooth speaker with led light and as per the specifications on the product and as explained by the sales guy, the speaker has fm radio functionality. However it doesn't seem to work. The lights are working, the bluetooth works. However the radio does. Also there are not instructions on how to turn on the radio except for the mode button on the speaker. After changing the mode to the fm voice mode, i am unable to tune to a specific frequency. How do i do this and if it still doesn't work, how are you making sure that you are giving me a replacement??

Below are the billing details for your reference.

Cin 52339dl2009ptc189332
Transaction no : 2139648
Customer : gudimetla/krishna ch
Principal : jetairways
Sales executive : jitendra kumar tiwari
Date & time : 6/9/17 7:23 am
Flightno : 9w-2822

Regards,

Krishna
Mobile: [protected]
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Oct 13, 2017
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
AVA Merchandising Customer Care's response
Dear Sir,

As per our telephonic conversation, i have guided you with the procedure to tune FM Radio, and also for scanning channels.

If you face any issue than again please feel free to contact us again...on[protected]Between 9:30AM-06:00PM)

Thanks and Regards,
Aman Sharma
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