Avanse Financial Services Complaints & Reviews
| Address: Jhandewalan, New Delhi, New Delhi, Delhi, 110059 |
| Website: avanse.com |
Hello Sir/Mam,
I, Manish Kumar from New Delhi. I had taken an education loan which Loan account number was DEL/007555 in August 2018 from Avanse, Jhandewalan (New Delhi) branch which was 15 lac (disbursement amount) and Avanse provided me forcefully Religare policy and i was not agreed n taken policies but they forced me n given which was Rs 1, 28, 881, Avanse were not providing me Education Loan without this so much expensive policy...
I, Manish Kumar from New Delhi. I had taken an education loan which Loan account number was DEL/007555 in August 2018 from Avanse, Jhandewalan (New Delhi) branch which was 15 lac (disbursement amount) and Avanse provided me forcefully Religare policy and i was not agreed n taken policies but they forced me n given which was Rs 1, 28, 881, Avanse were not providing me Education Loan without this so much expensive policy...
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increasing rate of interest as they wishes and not at all responding for customers issues
I have taken education loan and repaying it. At the middle of the repayment they have received my rate of interest and increased one percentage in my loan rate of interest
Is it possible to increase the rate of interest while repayment...
I want to know whether they are authorized to rewise my rate of interest
Just me how to handle this...
Is it possible to increase the rate of interest while repayment...
I want to know whether they are authorized to rewise my rate of interest
Just me how to handle this...
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Hi Narendran, were you able to get any help? I am also a victim. I have repaid my loan. They charged my interest even after repayment of my loan and are not returning my property papers. I am looking for any sort of guidance. Please reach out to me. Thanks
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Hello mam.
Just wanted to ask how you got your documents back because we are facing the same problem.
Thank you.
Just wanted to ask how you got your documents back because we are facing the same problem.
Thank you.
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extremely poor services
| Address: Surat, Gujarat, 395004 |
| Website: www.avanse.com |
I have applied for loan in avanse financial services in month of august, i have submitted all documents as they requested and finally my loan got sanctioned after one month. They ask to paid upfront fees (Interest for 2 and half year), i agreed to pay it with processing fees. My application is running on deadlines, they haven't helped me to disburse my 1st semester tuition fees before deadlines. Finally, i borrowed from my relatives and paid to save my application. Later, i started following for reimbursement of that amount into my account. Over a month, still i have not received. I had called branch executive, who started to ignore calls. Branch manager, regional manager, branch executive, customer care, concern managers all of them have only ignored the calls.
Pls, never go with avanse to save your money and time with future pls. I know how ugly i am suffering from which they never care for you.
Pls, never go with avanse to save your money and time with future pls. I know how ugly i am suffering from which they never care for you.
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education loan processing
| Address: Visakhapatnam, Andhra Pradesh, 530051 |
My college fee payment deadline is oct 15, 2018, for which i informed my regional vizag avnsee employee to do rtgs, and is not done yet. This is so poor service from avansee and i am not going to recommend this to any other person. Better resolve it soon.
I am studying in ibs hyderabd and my loan no. Is (Application number: viz/000372).
The loan is towards my 2nd semester mba installement.
If necessary i can submit the emoloyees names and mobile numbers. Better dont make people lose hope on your company towards loans, despite of calling them many times they did not answer and turned up to my problem,, so i reached through this platform, pls try to be good towards education and my poverty in taking loan from you for my studies.
I am studying in ibs hyderabd and my loan no. Is (Application number: viz/000372).
The loan is towards my 2nd semester mba installement.
If necessary i can submit the emoloyees names and mobile numbers. Better dont make people lose hope on your company towards loans, despite of calling them many times they did not answer and turned up to my problem,, so i reached through this platform, pls try to be good towards education and my poverty in taking loan from you for my studies.
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incorrect process structure, bad customer poc
| Address: Mumbai City, Maharashtra, 400052 |
I applied for an education loan for my brother. I was given a checklist for all my documents which were submitted on time. While processing loan they declined loan for a document related to my father, which was never told about when my application started not even stated in the checklist. I already told well in advance regarding my family history, and my parent separation. However they made it mandatory in the last stage of processing and declined clearance.
This is very unprofessional and wasted more than a week's time.
This is very unprofessional and wasted more than a week's time.
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delay in loan sanction, irresponsible behavior of employee
| Address: Bangalore, Karnataka, 560066 |
| Website: www.avanse.com |
I am rashmi, i had applied for the loan in avanse, they initially interacted well but the stuff don't give any clean information on documentations required and make us visit the branch n number of times. It is so hard to contact the stuff in any emergency. They never respond on time.
I, therefore, request you to kindly look into the matter.
Regards,
Rashmi
I, therefore, request you to kindly look into the matter.
Regards,
Rashmi
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Dear team,
On 2 Jan 2019 I have requested to hold my ECS,
Then on 5 Jan 2019 I have transferred the payment to anavse account which I have confirmed with executive of avanse.
Today again I am getting mag that maition balance on 10jan money will be debited.
Very worst experience with the education loan.keeps on increasing rate of interest
On 2 Jan 2019 I have requested to hold my ECS,
Then on 5 Jan 2019 I have transferred the payment to anavse account which I have confirmed with executive of avanse.
Today again I am getting mag that maition balance on 10jan money will be debited.
Very worst experience with the education loan.keeps on increasing rate of interest
Sumesh parkar's reply, Jan 7, 2019
MUM/005871
This is my loan number please contact me asap
This is my loan number please contact me asap
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delay in education loan sanction
Hi, i have applied for abroad education loan in avanse, they told that the loan will be sanctioned within 2 or 3 days. But it has been almost 1 month, but they haven't told me anything yet. I have submitted all the documents they asked for. I had applied for 37l loan, they told that i'm not eligible for 37l though i'm submitting 70l worth property as collateral. They finally accepted to provide 28l with a condition that i need to pay 18 months interest before the loan gets disbursed, i was even ready for that. But still they are telling that they have sent a mail to mumbai branch, they didn't get reply from there. I have completed all the procedures to go abroad. Now i'm not understanding what to do.
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irresponsible behaviour of staff
| Address: 800013 |
| Website: comsumer complaint |
The avanse financial service
Bangalore dated: 29.10.2017
Dear sir,
With due respect, i wish to inform that i have taken an education loan of rs. 35, 00, 000/- for higher studies of my son, mr. Pritish yuvraj from your institution, bangalore. For betterment of the company, i want to share my experiences regarding irresponsible behavior of an employee concerned for this loan.
When i applied for loan, madam purnima has contacted me. Previously, her response was good but after sanctioning of loan, i found sudden changes in her behavior like not pick up my phone, not responding to the sms and mails send by me. Sometimes, she wrote “i am busy, i will call you back” but she never called me. So i am feeling very bad. My queries are not being solved.
When the loan was sanctioned, she started to compel me to withdraw the full sanctioned amount and keep it in my savings bank’s account and the college fees will be paid from my account through cheque by her. But i didn’t give her my consent regarding the same because of two reasons. Firstly, i have to pay a higher rate of interest for unutilized amount & secondly, money may be expensed for other purposes. I told her to disburse the amount only what is required by the college, then she told me that it is the company’s policy not to disburse the next installment before lapse of six month from the date of first disbursement otherwise i have to arrange the amount from my own source. I could not understand her logic. I asked her to show me the terms and conditions of the company where it was written, but she has not answered me till now.
When the first installment of loan rs. 1300000/- was disbursed, i requested her to help me in transferring of the fund to the college because it was my first experience to do the international transaction. She assured me but later she neither helped nor advised the way, also not even picked up my call. I became very anxious. Somehow, i managed to send the college fees with the help of other private agent and for that i had to pay rs. 500/-for the service.
At the time of loan documentations, eight cheques were required by the company, and told me that the cheques will be utilized for transfer of the fund and two cheques were debited from my account without my knowledge. First cheque, number - 180682 for rs. 1434/- on 04.10.2017 and second cheque, number - 180681 for rs. 5000/- on 11.10.2017. First cheque was honored but second cheque of rs. 5000/- was dishonored due to shortage of only rs. 200/-. When i got the message from my bank i tried many times to contact her but she did not pick up my phone. I simply want to know for what purpose these cheques were debited. There must be a system to inform the customer before producing the cheque for payment so that customer can arrange the fund of that amount in the account. I am a service man and it is well known that october month is a festive season. There is a huge expense regarding festivals.in spite of that, two cheques were produced without any knowledge and it is a matter of concern.
Due to her irresponsible behavior i am feeling hopeless and being cheated because whatever she had told, not acting or responding according to that.
It is the first time in my career that the cheque has bounced. For that i feel guilty and insulted without my cause.
I have also requested her to provide me the user i. D. And password to login and see my loan account status.
Recently i received a sms - “mandate registration umrn sbin[protected] for rs 1, 64, 214.00 issued to avanse financial services.” i was not clear with the message and again tried to contact her but got no result. Lastly i sent her a sms regarding the same for details and still waiting for her reply.
I, therefore, request you to kindly look into the matter and help to reduce my anxiety, also provide me the contact number of some other person for future correspondence.
Thanking you.
Yours faithfully
(Krishna kumar sinha)
F/o mr. Pritish yuvraj
Loan account no-
Bangalore dated: 29.10.2017
Dear sir,
With due respect, i wish to inform that i have taken an education loan of rs. 35, 00, 000/- for higher studies of my son, mr. Pritish yuvraj from your institution, bangalore. For betterment of the company, i want to share my experiences regarding irresponsible behavior of an employee concerned for this loan.
When i applied for loan, madam purnima has contacted me. Previously, her response was good but after sanctioning of loan, i found sudden changes in her behavior like not pick up my phone, not responding to the sms and mails send by me. Sometimes, she wrote “i am busy, i will call you back” but she never called me. So i am feeling very bad. My queries are not being solved.
When the loan was sanctioned, she started to compel me to withdraw the full sanctioned amount and keep it in my savings bank’s account and the college fees will be paid from my account through cheque by her. But i didn’t give her my consent regarding the same because of two reasons. Firstly, i have to pay a higher rate of interest for unutilized amount & secondly, money may be expensed for other purposes. I told her to disburse the amount only what is required by the college, then she told me that it is the company’s policy not to disburse the next installment before lapse of six month from the date of first disbursement otherwise i have to arrange the amount from my own source. I could not understand her logic. I asked her to show me the terms and conditions of the company where it was written, but she has not answered me till now.
When the first installment of loan rs. 1300000/- was disbursed, i requested her to help me in transferring of the fund to the college because it was my first experience to do the international transaction. She assured me but later she neither helped nor advised the way, also not even picked up my call. I became very anxious. Somehow, i managed to send the college fees with the help of other private agent and for that i had to pay rs. 500/-for the service.
At the time of loan documentations, eight cheques were required by the company, and told me that the cheques will be utilized for transfer of the fund and two cheques were debited from my account without my knowledge. First cheque, number - 180682 for rs. 1434/- on 04.10.2017 and second cheque, number - 180681 for rs. 5000/- on 11.10.2017. First cheque was honored but second cheque of rs. 5000/- was dishonored due to shortage of only rs. 200/-. When i got the message from my bank i tried many times to contact her but she did not pick up my phone. I simply want to know for what purpose these cheques were debited. There must be a system to inform the customer before producing the cheque for payment so that customer can arrange the fund of that amount in the account. I am a service man and it is well known that october month is a festive season. There is a huge expense regarding festivals.in spite of that, two cheques were produced without any knowledge and it is a matter of concern.
Due to her irresponsible behavior i am feeling hopeless and being cheated because whatever she had told, not acting or responding according to that.
It is the first time in my career that the cheque has bounced. For that i feel guilty and insulted without my cause.
I have also requested her to provide me the user i. D. And password to login and see my loan account status.
Recently i received a sms - “mandate registration umrn sbin[protected] for rs 1, 64, 214.00 issued to avanse financial services.” i was not clear with the message and again tried to contact her but got no result. Lastly i sent her a sms regarding the same for details and still waiting for her reply.
I, therefore, request you to kindly look into the matter and help to reduce my anxiety, also provide me the contact number of some other person for future correspondence.
Thanking you.
Yours faithfully
(Krishna kumar sinha)
F/o mr. Pritish yuvraj
Loan account no-
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Education loan
| Address: New Delhi, Delhi |
Worse company i had ever seen, unprofessional and inexperienced they have.
I was in a hurry for my loan to study abroad, so came in contact with these slow and fraud company.
They took all my documents, collected from home about a month back. Saying that we do give loan within 1-4 days. We do not consume time and do not guide wrong.
They do not even tells about the interest rate before sanctions.
Anyways
I am still waiting for loan
They don't bother to tell me, they didn't call me. Moreover when i call them they didn't pic and if receive rarely they tell me that your application is in progress.
And never getting back.
Two people i called every second day
Devendra and kalish.
Devendra always repeat that i m out of town, and nowadays he didn't pic the call.
I am afraid that they people have my all documents.
I was in a hurry for my loan to study abroad, so came in contact with these slow and fraud company.
They took all my documents, collected from home about a month back. Saying that we do give loan within 1-4 days. We do not consume time and do not guide wrong.
They do not even tells about the interest rate before sanctions.
Anyways
I am still waiting for loan
They don't bother to tell me, they didn't call me. Moreover when i call them they didn't pic and if receive rarely they tell me that your application is in progress.
And never getting back.
Two people i called every second day
Devendra and kalish.
Devendra always repeat that i m out of town, and nowadays he didn't pic the call.
I am afraid that they people have my all documents.
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I had applied for an education loan in your company. Its been more then 10 days. Whenever i asked about the rate of interest chargeable against the loan i was always told its 9.95%. I had a talk with all the member who was involved with the procedure about the interest i was constantly told that its 9.95% even when my father asked the credit manager of your company regarding the rate of interest he also said that its 9.95 % and they can't...
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| Address: Bangalore, Karnataka, 321609 |
| Website: www.avanse.com |
I got selected to one of the good universities o[censored]sa in dallas so i applied for loan to avanse on the month of march 2015.
First day i talked to avanse customer care executive and gave all the information about collateral based loan. I told that i would be taking the loan on behalf of my paternal property which is in dausa district. They told that the property comes in dhfl group network area and hence the loan can be sanctioned.br...
First day i talked to avanse customer care executive and gave all the information about collateral based loan. I told that i would be taking the loan on behalf of my paternal property which is in dausa district. They told that the property comes in dhfl group network area and hence the loan can be sanctioned.br...
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| Address: Pune, Maharashtra |
I am Arun Jain. I have applied for Higher Education loan (unsecured) for MS program in computer science in US/ canada 2015-16 for my son Ayush Jain in March' 2015 with Avanse Financial Services, Pune.
M/s Avanse Financial Services confirmed sanction o[censored]nsecured loan of Rs. 20, 30, 000/- for my son Ayus Jain over the e-mail, and demanded payment of Processing Fee in April'15 to Avanse Financial services before issue of the sanction letter....
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| Address: Ahmedabad, Gujarat |
I am a victim of misS-selling, I am a student and am planning to go for study abroad. Avanse Financial Service is a NBFC for education loan. I applied there for the same. I was given sanction letter by the company on my mail and was told that after paying a processing fee of 28, 515/00 i will get the loan of 25 lakh. I did what they told me to do and now they are saying that i can not have the loan because there legal adviser has just found...
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