[Resolved] Axis Bank — 200rs deducted as consolidated charges

Parv23kumar

from Powai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, i’m holding salaried account of axis bank. My company has changed the bank from kotak to axis, so that axis does not incur unnecessary charges. But i got message from axis bank that 200rs deducted as consolidated charges without my permission. I have not received any call, messages or mail that exceeded my transaction limit, however without my permission a lot o[censored]nimportant calls, messeges & mails comes on daily basis from bank side, but this important message bank not sent. We’re common people, we save money & deposited in the bank. This is very ridiculous, not expecting from axis bank. I want my money back, it is the bank's fault, they did not give me any information about exceeding my cash deposit limit.

Thanks
Praveen kumar

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Apr 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Axis Bank Customer Care's response Hi, we wish to inform you that the consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank.

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Comments

Ganesh1991

Yesterday one call came they will tell one job is here application form you pa y just 10 but amount will cut 1999 then 999 cut.

Ganesh1991's reply, Mar 15, 2020

Total 3000 mount they will cut my amount

Ganesh1991's reply, Mar 15, 2020

Sir my card was blocked if any amount credited please call

Axis Bank Customer Care's response, Mar 16, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

anuragw89

from Bareilly, Uttar Pradesh

I registered my request for tag replacement to customer care (axis bank) on 14.2.2020.They said your tag will be delivered within 7 to 10 working day...After 10 working days my tag was under process...on 29.2.2020 again i requested on high prority they said within 7 working days tag will be delivered yet 15.3.2020 i have not recevied my tag...

Axis Bank Customer Care's response, Mar 16, 2020

Verified Support

Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.