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[Resolved]  Axis Bank — account closure proceeds to dd acct."

Address: Maan Colony, Shimlapuri, Ludhiana, Punjab, 141003

Yesterday on dated 11th July, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account. My customer id is[protected].

Now, today dated 12th April, 2019 I deposited 1100 rupees more to my axis account for my niece addmission form but I suddenly received a sms from the bank as "Your A/c 472XX1 is debited by Rs.2100 on 12th July'19. Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."

Please note I did not given any consent for account closure. Kindly look into the issue on an urgent basis and reopen my account. If I need to submit my Complete KYC into bank I ready with my document, So, plz reply soon. because your casual attitude will lead to my niece termination from Kids School.
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Aug 15, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2019
Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
 
1 Comment

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Comments

I have opened my axis asap account on 19th aug 2019 by filling my details online & also deposited 10000 at time of account opening. Next day i have received SMS that yout account is debited by 10000 & status of my account has been showing closing. Where is my money Please refund my 10000 rs.
Reply
Axis Bank Customer Care's response, Aug 23, 2019
Verified Support
Hi, we request you to DM us the contact number so that we can check and assist further. Regards, Team Axis Bank 
Pawan6533's reply, Aug 24, 2019
My contact number 9050583662
Pawan6533's reply, Aug 25, 2019
Please refund me 10000 rs which was deposited at the time of opening. It has been since 6 days no message for refund or call has been received. Please don’t do such a scam with people hard earned money. It’s my request. My number is 9050583662 & 9996730207

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