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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 246

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ndfi
from AGRA, Uttar Pradesh
Jul 10, 2019
Resolved
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Address: GRAM TORA, 282006

Dear sir,

We have note received edc statement of swap machine link to a/c no.[protected] for the period 01.04.2019 to till date as today is the last date for filing gstr-1. So please send it immediately without further delay on our email id [protected]@gmail.com, also send all gst invoices issue related to this edc machine & current account since beginning as we have not received the same.
Aug 12, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 10, 2019
Updated by ndfi
Please take action immediately.
Verified Support
Jul 10, 2019
Axis Bank Customer Care's response
Hi, request you to share the TID & MID number for us to check & assist further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
Verified Support
Jul 11, 2019
Axis Bank Customer Care's response
Hi, we have checked and would request you to DM us the MID & TID number for further assistance. Regards, Team Axis Bank.
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    C
    chutsh lepcha
    from Mumbai, Maharashtra
    Jul 10, 2019
    Resolved
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    Resolved

    Address: NH10, East Sikkim, Sikkim, 737116

    Hello,

    I have submitted my application and all other documents on april 2019 to open a salary account in your mangan branch at north sikkim and later i have received the application number through sms.

    Still my account is not yet activated,
    And i didn't find any web page of axis bank to get the status of my application.

    This is the following message which i received :

    Hello, we have received your application and documents. Visit www.axisbank.com to track
    The status of your application no. [protected]. Have a nice day!
    When i tried to track the application i didn't find the option in axis web.

    Please help me to activate at the earliest.

    Thanks,
    Tshering
    Mobile no :- [protected]
    Aug 10, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 10, 2019
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      DHIRAZ Phukan
      from Bongaigaon, Assam
      Jul 10, 2019
      Resolved
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      Address: Junaki nagar tiniali, Golaghat, Assam, 785621

      Sir from my axis bank debit card my account money is debited from my card by without doing any transection or other any online payments my money is debited from an online website namely pur google agromart on 03/07/2019 amount rupess 3250 only.
      And on 09/07/2019 amount debited rs 3250 only. Is debited from the pur google agromart. Sir kindly help me.
      Aug 10, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 10, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Sir, I have book a ticket aganist PNR No [protected] on 30-06-19 which is Cancelled.
      But, I did not get the Refund amount from the Bank till Now.
      Transaction Id- [protected]
      Cancellation Id- [protected]
      Bank Ref. No. [protected]

      iam complaining about deducting my money from my debit card unnecessarily without doing any transection - Comment #3483364 - Image #0
      Axis Bank Customer Care's response, Jul 10, 2019
      Verified Support
      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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        M
        ManishSingh01
        from Delhi, Delhi
        Jul 9, 2019
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        Address: Hyderabad, Telangana

        Yesterday i. E. On 08 july 2019 i opened an asap account with axis bank online and deposited ₹1000.
        Today i. E. On 09 july 2019, ₹1000 was debited from my account with

        "your a/c 276518 is debited by rs. 1000 on 09jul19. Avbl bal: rs. 0. Info: account closure proceeds to dd acct. Call [protected] for dispute message
        "
        What does this mean? If my account is closed where is my deposited amount?
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 10, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
        Jul 10, 2019
        Updated by ManishSingh01
        I have sent a DM with registered mobile number yesterday. Will drop another message on same DM.
        Bill payment of RS 2700 had not credited in my bank account as same had been reversed by phonepe merchant

        Please let me know when you will refund my 2700 Rs.

        Refund my money as soon as possible.

        Transaction ID no: 1907062331389455091083

        PFA details and screenshot.

        account closed and amount debited without any reason - Comment #3482978 - Image #0
        account closed and amount debited without any reason - Comment #3482978 - Image #1
        Axis Bank Customer Care's response, Jul 10, 2019
        Verified Support
        Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          D
          Debaprasad Kanji
          from Bhubaneshwar, Odisha
          Jul 9, 2019
          Resolved
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          Resolved

          Address: PASCHIM RAMNAGAR KOLATALA HAT, D/HARBOUR,24 PGS ,NR KALI MANDIR, 743504

          I am debaprasad kanji one of you customer having a/c no. [protected] make a online payment in irctc through debit card no. [protected] at around 13.44 hour of rs. 452/-. I put the otp but due to some reason truncation not complited and my a/c is debited by rs. 452/-.

          So please lookafter the matter and refund my a/c by the same. Your kind cooperation in this matter highly appreciated.
          Aug 9, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Jul 09, 2019
          Updated by Debaprasad Kanji
          I am Debaprasad Kanji one of you customer having A/c No. [protected] make a online payment in IRCTC through Debit card No. [protected] at around 13.44 hour of Rs. 452/- . I put the OTP but due to some reason truncation not complited and my A/C is debited by Rs. 452/- .

          So please lookafter the matter and refund my A/C by the same . Your kind cooperation in this matter highly appreciated .
          Verified Support
          Jul 09, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
          Verified Support
          Jul 09, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/FraudDispute-Disp-ibmb.aspx Regards, Team Axis Bank.
          My balance is cut not informing

          my a/c debited but transaction not completed - Comment #3483024 - Image #0
          Banty Shedge's reply, Jul 9, 2019
          My balance is cut
          When I make payment using axis bank net banking.. amount debited from my bank account but not credited in my wallet.. Reference no:[protected]

          my a/c debited but transaction not completed - Comment #3483055 - Image #0
          My account closed on 5 july. the account has money 3500 rupees.how do i get back money. is there any chance to use the current account.
          Axis doesnt give any warning message and suddenly closed my asap account.
          How much amount axis collects from asap customers.
          too annoying and emrassing.
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            P
            Pqodjjskka
            from Alot, Madhya Pradesh
            Jul 9, 2019
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            Address: S Mart, Sapphire Chambers, No 2/3/1, Ground Flr, Baner, Pune, Maharashtra 411045, Pune, Maharashtra, 411045

            On my recent visit to axis bank baner branch dated 9/07/19 at around 2:00 pm i approached one teller who directed me to a table pointing his finger without even listening to what i have to say. When i went to the table and spoke to the banker she very rudely said that she is new and then yelled the same at me when i asked her to issue me a bank statement on the letterhead of the bank for official purpose and then again yelled at me to go to some other counter.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 09, 2019
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Jul 11, 2019
            Updated by Pqodjjskka
            Update... No contact was made with me despite DM of contact details only scripted comment is written.
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              D
              Dhayanidhi M
              from Bengaluru, Karnataka
              Jul 9, 2019
              Resolved
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              Resolved

              cibil masking charges - no clarification provided

              I took a credit card in 2007 from axis bank and at that time because of some financial issues, i couldnt pay the dues properly. But tha bank offered a settlement and i paid. My credit card limit is only 10k. After doing the settlement, no one have reached me through any means for the outstanding. At that time even cibil was not very popular. I had no knowledge of it. After 11 years when i recently checked my cibil report, there is an outstanding...
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              S
              shanu71
              from Mumbai, Maharashtra
              Jul 9, 2019
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              I am using axis bank buzz credit card and as per policy after one year o[censored]se and i spent the amount i am eligible for the flipkart gift voucher of 1500 rs.
              For this i called customer care 7 times but evertime they are saying technical issue.. Please help in this... One of their senior executive vimal chandra from hyderabad provided me request no - old[protected], old[protected] and new-
              [protected] request.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Shashcorleone
                Jul 9, 2019
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                Address: MG road, Bangalore., Mysore, Karnataka, 570023

                My savings account was wrongly debited by the axis bank. The bank is fooling around the customer by not mentioning the details of the same clearly.

                Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

                Your a/c 831291 is debited by rs. 3058 on 08jul19. Avbl bal: rs. 4642.76. Info: brn-card payment. Call [protected] for dispute.

                I have paid the credit card bills before the last date. And after this rupees 3058/- deduction my credit card balance in -3058/-
                This is not right from the bank’s end to deduct my money without notifying me.

                I sincerely request take a strict action against the axis bank on this, so that they do not end up doing this fraudulent transaction with the poor and innocent people around.
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2019
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Jul 10, 2019
                Updated by Shashcorleone
                Can you please share the details of contact to DM?
                Can you please share details to DM please?
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                  V
                  venkeyavr
                  from Bengaluru, Karnataka
                  Jul 9, 2019
                  Resolved
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                  Address: ITPL BANGALORE, 560066

                  Dear axis bank,
                  3 months before i taken apollo health insurance from itpl branch bangalore but still now i am not receiving any confirmation mail are message and apollo smart card also i am not received.
                  Need conformation about this.
                  This is not proper service i am fed up with multiple follow up for this need urgent resolve for this and if its not resolved here i will race complete to rpl also.
                  For your reference: dear mr avvaruvenkateswarlu, welcome to apollo munich family! Your policy no. Ax00181037 is active with us. You would receive a verification call shortly from[protected]. For any queries please contact us at the toll free number[protected].
                  Regards,
                  A venkateswarlu
                  Axis bank cust id :[protected]
                  Aug 15, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 09, 2019
                  Axis Bank Customer Care's response
                  Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                  Verified Support
                  Jul 15, 2019
                  Axis Bank Customer Care's response
                  Hi, we trust that our executive from ITPLBangalore Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support Regards, Team Axis Bank.
                  Hi Venkeyavr,

                  We regret the inconvenience caused. We are raising this with our concerned team, please allow us some time to get back to you.

                  Regards,
                  Apollo Munich Team
                  Hi Venkeyavr,

                  Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.

                  Regards,
                  Apollo Munich Health Insurance Team
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                    Adesh4507
                    from Mumbai, Maharashtra
                    Jul 9, 2019
                    Resolved
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                    Resolved

                    Address: 705, KALPAVRUKSHA, NARAYAN SHANKAR PATHARE MARG OFF LOKMANYA TILAK ROAD, BABHAINAKA, BORIVALI (WEST), Mumbai City, Maharashtra, 400091

                    I am 74 years old senior citizen and facing harassment by axis bank credit card division

                    This has reference to axis bank credit card no. [protected] returned to your branch on 23 october 2019, on counter no 1

                    Enclosing herewith copy of acknowledgement for your ready reference
                    1. Letter dated 23 october 2018 for returning the credit card to axis bank
                    2. Letter dated 7 may 2019 regarding “harassment by axis bank credit card division, after returning the credit card no. [protected]’
                    3. Copy of letter sent by axis bank borivali (West) branch sent to credit card department

                    I have not used the axis bank credit since october 2018

                    I hare by request you to do the needful for stopping the sms and bills for credit card no. [protected] which i have returned to bank in the month of october 2018

                    I hereby request you take the appropriate action against axis bank credit card division for harassment to me

                    Thanking you
                    Yours faithfully
                    Arun d deshpande
                    Aug 15, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 09, 2019
                    Axis Bank Customer Care's response
                    Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                    Verified Support
                    Jul 15, 2019
                    Axis Bank Customer Care's response
                    Hi, we trust that our executive from Borivali West Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support Regards, Team Axis Bank.
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                      S
                      Shruthi D C
                      from Delhi, Delhi
                      Jul 8, 2019
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                      Address: 577201

                      From the above subject

                      My A/c 688332 is debited by Rs. 1158.28 on 08Jul19. Avbl Bal: Rs. 0. Info: ASAP Anniversary Closure - KYC not compl. Call [protected] for dispute Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visitwww.axisbank.com

                      I have submitted all the documents for KYC to the Axis Bank but why the hell they are deducted my amount(Rs.1158.28)...i feeling worst towards this Axis bank ...kindly resolve my issue, get back my money Asap...please do not repeat again.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Jigna Lad
                        from Mumbai, Maharashtra
                        Jul 8, 2019
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                        Address: Mumbai City, Maharashtra

                        I received call from the person claiming him to be a atm service agent..he said that my atm card is blocked. And to activate it you have to give some details and u will get text msg from axis bank..then he hase debited 11000 rs from my account by usibg my otp..please trace this number in mumbai and take necessory action against him. Phone number- [protected]..number is registered with name amit sharma..atm service agency..
                        +1 photos
                        Aug 12, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          Shruthi D C
                          from Delhi, Delhi
                          Jul 8, 2019
                          Resolved
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                          Resolved

                          Address: Shimoga, Karnataka, 577201

                          From the about subject

                          my A/c 688332 is debited by Rs. 1158.28 on 08Jul19. Avbl Bal: Rs. 0. Info: ASAP Anniversary Closure - KYC not compl. Call [protected] for dispute Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visitwww.axisbank.com

                          I have submitted all the documents for KYC to Axis Bank but unfortunately the bank is deducted whole balance amount from the account and I couldn't understand what was the reason, this is worst experience I have ever seen...Kindly suggest me how to get back the deducted amount and please do not repeat again
                          Jul 8, 2019
                          Complaint marked as Resolved 
                          I want my money back which is unnecessarily debited from the Axis Bank...it is very irritating to customers, many of the customers facing same issues were amount is deducted from the Bank account without any reason ...please resolve the my issues and get back my money...finally please do not repeat this.
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Rajesh Medappa
                            from Delhi, Delhi
                            Jul 8, 2019
                            Resolved
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                            Resolved

                            Address: Indiranagar Branch Bangalore, Bangalore, Karnataka, 560093

                            I am mr. K rajesh madappa i am requesting for noc for my credit card.. Which i was using in 2015. And on 24.02.2015 i have settled all my over due amount and per the information given by your axis bank executive i have settled full and final settlement and for the same i have the recept also..
                            After consulting only i have taken decession and paid the final amount..
                            Requesting to do the needful immediately..

                            Waiting for your positive response..
                            Aug 9, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 09, 2019
                            Axis Bank Customer Care's response
                            Hi, request you to contact our phone banking team on[protected] and[protected]. Regards, Team Axis Bank.
                            Hello, axis bank i have also a account in ur bank and my account is salary account, i m not taking any loan from ur bank and not any due charges.but y u take my amount in lien amount i cant understand i m a poor employ please don't deduct consildeted charge from my account please my registered num is [protected]
                            Axis Bank Customer Care's response, Jul 9, 2019
                            Verified Support
                            Hi, thanks for writing in. We request you to visit the home branch and our officials will assist you further. Regards, Team Axis Bank.
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                              M
                              Mubarak B
                              from Bengaluru, Karnataka
                              Jul 8, 2019
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                              atm cash withdrawal issue

                              Address: 560068

                              I have withdraw the cash two times INR 10000 *2, Second time cash got stuck and only INR 500 received and 9500 got stuck. but INR 10000 deducted from my account.

                              I have registered complaint from ICICI bank, but there is not proper response form Axis bank . This is not acceptable.

                              received message from ICICI bank as below,

                              [protected][protected][protected][protected][protected][protected]br...
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                              M
                              meghabanerjee
                              from Kolkata, West Bengal
                              Jul 8, 2019
                              Resolved
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                              Resolved

                              Address: 612, Jalvayu Residency, 337- Motilal Gupta Road, Barisha, Opposite The George Telegraph Training Institute, Kolkata, West Bengal, 700008

                              Sir/madam

                              Amazon was to refund an rs. 399 three times to my account in the month of june as refunds for different items costing the same. All three refunds of rs. 399 were successfully processed to my account.
                              Dated:
                              3rd june 2019,
                              21st june 2019,
                              25th june 2019.
                              Out of the three only 2 have been credited to my account and is visible on my statement. One is still missing. The payment for one of these transactions was made by cash and refund was directed to my bank account.
                              This amount should have been credited to my axis bank account by now, but i have not received the refund till now.

                              I have called and emailed to the axis bank customer service many times and provided them with the unique transaction reference number but nobody has resolved the problem. No action has being taken.

                              I have confirmed with amazon many times and they have successfully processed the refund.

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                              Aug 13, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                              My axis bank account no. [protected] has deduct a 2500/- dated[protected]. i dont know for what reason. so please refund this money .thanks
                              Axis Bank Customer Care's response, Jul 9, 2019
                              Verified Support
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
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                                A
                                AmzadHusain
                                from Mumbai, Maharashtra
                                Jul 8, 2019
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                                Address: 560102

                                From 2 years i have been suffering with axis bank fraud deductions towards my salaried account and every time i write email to them, they reply me back saying visit the bank branch.
                                But this time the crossed all the sensible limits.

                                On june 10 the my emi:9391 suppose to clear which did not happen and my account went to minus after that, i paid first 2000+ and then 4000 by 14th june but none of that showed in their records. On june 28th i cleared that emi and then again on 29th june a amount of rs: 9981 (500+ extra for bounce) has been charged on my salaried account as june emi.! What kind of bank does this, when ever they want they can initiate the ecs without customer approval or checking the history of the emi got cleared or not.?

                                I wrote an email to "customer. [protected]@axisbank.com" and got the most unexpected response stating "my id does not exis" in their records and they got the guts to reply me back asking for my full cutomer kyc documents.!

                                For more than a week i was convincing them over the email to check their stupid records again or change the executive whos is assigned on my issue. Then on friday i got response that the emi: 9981 was for june and on july 10th again the emi will trigger and they ask me to hold sufficient balance for this idiocracy?

                                I am writing this on a serious note, i have all the false transactions and maintenance charges bills which you charged on my saving account, i will combine all this then expect a proper complain against you.

                                Resolve this issue before the july emi triggers as i have already paid that.

                                Note: i have attached screenshot where the axis bank # executive telling me that my id does not exists and also my email explanation to them.
                                +3 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2019
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you today, however, unable to connect as the number was not available. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                                Jul 08, 2019
                                Updated by AmzadHusain
                                I have sent the response again back to you with again complete explanations and deductions screenshots, because none of the bank statement data shows the "-Negative balance" that i had in my account which was -9391 (Locked by Axis on June 10). I had +2846 which got deducted from -9391 on June 10 itself and then on June 14 Rs:4000 i have added which make my Available balance to -2545.

                                When my salary got credited, that -2545 also got deducted form the Credited amount which again i have attached the screenshot to my reply email to you people.

                                Call me at today at 6:30 – 8pm or tomorrow between 12-3pm.
                                Fraud, they just deduct 300 twise consolidation charge in a single month from my saving account after that they deduct 300 rs for net banking, but I am not using net banking, when I try to contact with customer care they didn't pick phone, very fraud and poor service, please refund my amount
                                Axis Bank Customer Care's response, Jul 9, 2019
                                Verified Support
                                Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank
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                                  Asmit Adak
                                  from Kolkata, West Bengal
                                  Jul 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700028

                                  Axis account opened last week as axis asap online, account was verified functional with 1000 rs balance.. Today morning received a message stating 1000 rs has been debited from ur account..
                                  My account no is 964319
                                  It was credited on 6th july 2019 with 1000 rs
                                  It was debited with the same amount for no reason on 8th july 2019.. Stating "account closure proceeds to dd acct.' i do not understand the reason for this. There has been no communication from the bank stating to whom the money has been credited. Please note i did not initiate any account closure request.
                                  Aug 11, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                  Without any information amount 2600 debited from my account, so kindly iam requesting to please credit my amount my debited other wise please send branch name and adress where i will get support
                                  Kiiiii's reply, Jul 2, 2019
                                  Amount debited with out any information fron my account
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                                    vinayakpatil1984
                                    from Harihar, Karnataka
                                    Jul 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bidar, Karnataka, 585226

                                    Hi team,
                                    Good morning.

                                    This is reference with loan account number ppr[protected] i have already closed this loan but still showing as active in cibil report. Please help me to close the loan. It was really a bad experience with axis bank i did called to many bank executive to close this case but don't know why they are not worked properly. Please help me to close this case. What a poor service from axis bank
                                    @consumer team - i beg you please help me i have created many case but still i am in trouble because my wife is pregnant i need to admit her to the hospital right now i am not able to apply loan from outside.

                                    Registered mobile :- xxxxxx2071
                                    Registered email :- [protected]@gmail.com.
                                    +2 photos
                                    Oct 27, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we tried contacting you today, however, the call was unanswered. please share us your convenient time to call you to discuss the matter. Regards, Team axis bank
                                    Verified Support
                                    Jul 08, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we tried contacting you today, however, the call was unanswered. please share with us your convenient time to call you to discuss the matter. Regards, Team axis bank
                                    Sir my loan is approved from m.p govt in your axis Bank but your bank manager is always saying is not aprroved your loan ..one and half year.my Loan type is small business loan from m.p govt
                                    My loan approved name..
                                    Nitu virendra singh..
                                    Dist:ujjain
                                    State:m.p(Madhya Pradesh)
                                    Mob..[protected]..[protected]
                                    Sir pls help me..
                                    Axis Bank Customer Care's response, Jul 11, 2019
                                    Verified Support
                                    Hi, we are here to help! Please DM us your registered contact number and the loan number or application number via DM so that we can check further. Regards, Team Axis Bank.
                                    Your A/c is debited by Rs. 118 on 03Jul19. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute

                                    Please let me know what is this charge. I have a salary account in your bank. And what is the consolidated charges for that.
                                    Axis Bank Customer Care's response, Jul 11, 2019
                                    Verified Support
                                    Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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