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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 246

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Y
Yogesh9926
from BURHAR, Maharashtra
Jul 15, 2019
Resolved
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Address: 133 ward 14, KATTHI TOLA, Shahdol, Madhya Pradesh, 484110

सर मैंने चेक बुक अप्लाई की थी जो मुझे समय पर प्राप्त नहीं हुई
बैंक में कंप्लेन करने पर कहा गया की 30 अप्रैल को दे दी गई है
जबकि मुझे प्राप्त नही हुई थी फिर बैंक अदिकारी ने कहा की आप होम ब्रांच जाकर इंस्टेंट चेकबुक लेलो
ये बात 11 जून की है
मतलब मैंने 1 महीने से ऊपर वेट किया
फिर मै होम ब्रांच जाकर दूसरी चेकबुक ले लिया 19 जून को सुबह । आप बैंक की सी सी टीवी चेक कर सकते हैं
फिर मुझे दोपहर में 19 जून को फ़ोन आता है की चेक मिल गया है, मैंने बोला नहीं चाहिए मैंने इशू करवा ली अब
तो बैंक से बोला गया की ले लीजिये ये भी काम करेगी
तो मै करियर वाले के पास जाकर लेलिया और साइन किया
अब सर मेरे अकाउंट से दूसरी चेक बुक का पैसा काट लिया गया जो की बैंक का फाल्ट था
मैंने तो एक ही मांगी थी
और चेक बुक इतनी करूँगा भी क्या
लास्ट चेक बुक भी कई वर्ष पूर्व ली थी
अतः मान्यवर से निवेदन है की मेरा पैसा वापस करें और अपनी एक चेक बुक वापस लें
मैं सभी के प्रूफ संलग्न कर रा हूँ
Aug 2, 2019
Complaint marked as Resolved 
Today i got refund
Axis Bank customer support has been notified about the posted complaint.
Jul 23, 2019
Updated by Yogesh9926
Sir they refunded 60 rs but they did not giv GST deducted on this amount
Where as why they are taking gst if i hav not been charged for any thing
Kindly ask them not to seize my money
Jul 23, 2019
Updated by Yogesh9926
Big fraud by bank
They deduct money without customer's permissons unnecessory
And deny to refund.
Such a GUNDA GIRI by bank.

Verified Support
Jul 23, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please DM us your registered contact number and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Jul 30, 2019
Updated by Yogesh9926
Sir they refunded 60 rs and they are denying to refund gst deducted on it.
I am not liable to pay gst for something which i didnt take.

Aug 02, 2019
Updated by Yogesh9926
Your A/c 791507 is credited with Rs. 10.8 on 02Aug19. Avbl Bal: Rs. 8518.34. Info: Txn Rev/S91672142/[protected]/380

Today got refund
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    kunalpatil90
    from Delhi, Delhi
    Jul 14, 2019
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    Address: Pune, Maharashtra, 411009

    Its seems that axis have been charging me consolidated charges with huge amount and it's been many times. This time its been a huge amount and thank you for letting me do it as now i am in a state of mind where should i keep an account in axis bank or no. Also, i want to know on urgent basis that why was these charges deducted from my account, if in the last month i had lacks of rupees onto my account and account was maintained accordingly then why is there a huge deduction from the account. They have deducted 3630/- + 18%

    Everytime axis bank makes it a point to take out money from their customer account and charge them, nice legal scam is going on. Hdfc is better than this if my money keeps on getting deducted like this then i should stop using axis bank.

    Regards
    Kunal patil
    Aug 22, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 15, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx Regards, Team Axis Bank.
    I created a new Axis ASAP account yesterday, the account ends with 235565, I deposited Rs.1000/- though m other bank account, and now I get this sms in the morning that Your A/c 235565 is debited by Rs.1000 on 11Jul19 Avbl Bal: Rs.0. Info Account closure proceeds to DD Acct.

    What is the reason for the closure? I gave my PAN/Aadhaar/eKyc.???
    Axis Bank Customer Care's response, Jul 16, 2019
    Verified Support
    Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      santostar
      from Chennai, Tamil Nadu
      Jul 14, 2019
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      my amount has been deducted from savings account

      Address: 13, Kalpavruksha Apartment, 21st Cross, J P Nagar, 5th Phase, Bangalore, Karnataka, Bangalore, Karnataka, 560078
      Website: www.axis.com

      My account till june was rs -365 (Negative). So this month i had cleared the negative amount and transferred almost rs 11, 000. But on 14th july early morning i got a message that your account has been deducted with rs 8, 346 + rs 1, 502 (Gst). So the total amount that has been deducted is rs 9, 848
      This is worst thing happen with me. Because i have to do a treatment and i don't have money now.
      So, please return the whole amount.br...
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      shivu141993
      from Mumbai, Maharashtra
      Jul 13, 2019
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      Address: Madappannahalli, Huliyurduga (H) Kunigal (T) Tumkur (D) Karnataka 572130, Tumkur, Karnataka

      Dear Sir,

      I'm a account holder in Axis Bank. Nearly 3-4 months back I had lost my ATM card. I called to helpline and blocked the card. Again from past 3 months I'm trying to apply for new Debit Card, but nobody is responding properly. Many times I've spoke with Customer helpline people but nobody helped me, now I'm unable to contact through help line. My home branch is MG Road but I'm staying @Sira, I had visited my nearest branch @Tumkur. But they are asking me to apply through online. But online service is damn worste. Due to no Debit Card I'm unable to do any transactions. I'm facing lot of problems because of this issue. It's very very poor service in helpline. Felt too bad @Axis bank customer service...Plz resolve the issue and help me out to get new Debit card.

      Name : Shiva Raju
      Account no : [protected]
      Branch : MG road, Banglore
      Contact no : [protected]

      Regards,
      Shivaraj
      Aug 30, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 16, 2019
      Axis Bank Customer Care's response
      Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
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        V
        vinayakpatil1984
        from Harihar, Karnataka
        Jul 13, 2019
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        Address: Post :- Mandaknalli Taluqa & Dist Bidar, Bidar, Karnataka, 585226

        Hi team,
        This is to inform you that i have made payments for axis bank on time and closed the loan but still in my cibil score it is showing active in cibil report. Please take a corrective action again this bank. I never seen such a worst bank in my life. You guys made my life very crucial. If you guys are not work on my request (This is especially for axis bank) i will do suicide and write your name. Because of you guys i am not able to take loan from outside. My wife is pregnant i need to admit her in next month the whole curse will not let you guys please remeber. Please update my cibil score other wise i will do suicide and write your name.

        @Axis Bank- You are such kind of dirty peoples i never seen you guys making me always trouble. I never seen such a dirty bank in my life. Thoooo ho tumari zindagi ko ...ek brahman ko satare aap logon ka satyanash hogaa...
        Axis Bank customer support has been notified about the posted complaint.
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          V
          Vigneshs27
          from Mumbai, Maharashtra
          Jul 12, 2019
          Resolved
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          Address: 19/23, Vaidyanathan St, Aminjikarai, Chennai, Tamil Nadu 600030, Chennai, Tamil Nadu, 600030

          Dear team,

          Recently visited Axis Bank ATM at shenoy nagar harrington road with ATM ID :Decn137215.

          It seems to be very unclean and lot of papers surrounding the atm. Cash loading people throw away the cash slips here and there. Not properly thrown into dustbin kept very nearby.
          Full of cash slips advise ur cash vendor to keep the atm clean. Even customers also trying to keep clean but ur venodors not
          Aug 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 15, 2019
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          My Amazon pay refund transaction have been done by Amazon services on June 6th. They have provided me reference numbers too. Shame on you guys for not transacting the respective amount. No proper response from customer. Very poor service. I want a solution
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            Baljeet Bayal
            from Mumbai, Maharashtra
            Jul 12, 2019
            Resolved
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            Resolved

            account closure proceeds to dd acct."

            Address: Maan Colony, Shimlapuri, Ludhiana, Punjab, 141003

            Yesterday on dated 11th July, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account. My customer id is[protected].

            Now, today dated 12th April, 2019 I deposited 1100 rupees more to my axis account for my niece addmission form but I suddenly received a sms from the bank as "Your A/c 472XX1 is debited by...
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            M
            mayamathkar
            from Pune, Maharashtra
            Jul 12, 2019
            Resolved
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            Address: 411037

            I was issued a Neo Credit card which has bee expired in June 19.The Renewal card was issued but since I was not at home the courier service of Blue dart took it back and did not even call me . After this I have been getting messages from Axis renewal to contact the numbers the following numbers
            [protected]
            [protected]
            Iam trying these nos but not getting through the operator.Therefore I request you to please send ithe renewal card to my branch at Bibvewadi Pune so that i will collect it personally under intimation to me..
            Thanks
            Mrs Maya V Mathkar
            Aug 21, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2019
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              विजय विठ्ठलराव क्षीरसागर
              from Mumbai, Maharashtra
              Jul 12, 2019
              Resolved
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              Address: स.न.37/1,घर न.993,फाईव्ह स्टार सोसाइटी गणपती मंदिर जवळ, धनकवडी, पुणे 43., 411043

              आम्ही 0 बैलेंस account ओपन केले आहे
              कस्टमर केअर म्हणतायेत चेक बुक मिळेल आणि बैंक ब्रांच मधे सांगत आहे की ह्या account ला चेक बुक मिळत नाही,
              कस्टमर केअर म्हणतोय की KYC ब्रांच मधे अपडेट करा पण ब्रांच मधे सांगत आहेत की इथे होणार नाही आणि चेक बुक मिळणार नाही आम्ही काहीही करू शकत नाही भरपूर लोकांच्या कम्लेंट आहेत,
              ब्रांच सांगत आहे की तुम्ही कंप्लेंट करा
              माझे खाते क्रमांक :- [protected]
              Aug 22, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2019
              Axis Bank Customer Care's response
              Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
              Verified Support
              Jul 12, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help! Please elaborate more on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
              Verified Support
              Jul 19, 2019
              Axis Bank Customer Care's response
              Hi, we wish to inform you that our Dhankawadi branch has tried reaching on your mobile number, however, they could not connect with you. We request you to help us with an alternate contact number for our branch to contact you on the same. Regards, Team Axis bank
              [protected] dabeta
              Koli Kishan's reply, Jul 6, 2019
              Dabeta may pamper
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                Kevi_Xavi
                from Chennai, Tamil Nadu
                Jul 12, 2019
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                Address: Selvam, Fc, Chennai, Tamil Nadu, 600110

                I had a salary account with axis bank and after me leaving the company i wasn't using the account which was zero balace account after few months when i check i see -5860. I went to the bank to close the account they said i need to pay the negative -5860, and the help desk was was of no use when i reached out to a branch in periyar nagar ifsc code: utib0000598. Why should i pay for something that i don't ask for.. Such scams are having!!
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Jul 15, 2019
                Updated by Kevi_Xavi
                [protected]
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                  Pravanshu SInha
                  from Mumbai, Maharashtra
                  Jul 12, 2019
                  Resolved
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                  Resolved

                  Address: B-8/101, Flat No. C-2, 1st Floor, 741235

                  Axis bank credit card — cancellation of my axis bank credit card

                  Due to wrong entry in their records, of name spelling, postal address, as well as incorrect email address, i have never received any statement or any other communication from the credit card department of axis bank.
                  Applied several timesfor correction, in their prescribed form but in vain.
                  No action taken by them till date for correction of wrong entry.
                  The card not in use for more than last six (6) months.

                  Request to cancel my axis bank credit card with immediate effect.

                  As on date all dues are cleared and no pending dues.

                  My credit card no is "[protected]".

                  Plaese do it as fast as you can do.

                  My contact no. Is [ [protected] ]

                  Regards.

                  Pravanshu sinha
                  Aug 12, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2019
                  Axis Bank Customer Care's response
                  Hi, we tried to contact you on your registered contact number, however, the call was not reachable. Please share your preferred time of contact for us to assist. Regards, Team Axis Bank
                  Hi,
                  Thank you Axis Bank for your endeavour to contact me. However, I am not interested to have any further dialogue.
                  Request to cancel my Credit Cards with immediate effect.
                  Your confirmation mail/message regarding cancellation of the Credit card will be appreciated.
                  Regards.
                  Pravanshu Sinha
                  Axis Bank Customer Care's response, Jul 15, 2019
                  Verified Support
                  Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.
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                    D
                    durga bhargav
                    from Arcot, Tamil Nadu
                    Jul 11, 2019
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                    Address: Pallavaram, 600117

                    Hi
                    I had fraudulent transactions happened on my debit card with out my concern or otp as below on 11th july 19

                    Account number : [[protected]]

                    11th July 19 from ecom pur/google *googl/g.co/helppay#/280

                    I lost inr 4200 with out my involvement, i never deal with this site for any transaction in the past.
                    Request you to help me and refund back my amount.
                    And i dont want this again in future.
                    Please let me know if you need any other information
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi my account was directly debited with 390 rupees and i am not connected with this website help me and I want my money back .and see this never happens again
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                      Balaraju Harijana
                      from Bengaluru, Karnataka
                      Jul 11, 2019
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                      Address: MG road, 560046

                      Rs.746.41 deducted from my account on 11th July 2019 without informing me. I was called customer care and they said it's for Dmat account charges. Bank guys only given the dmat account said it's free and i did't used that account. You jaffa guys don't say to anyone the dmat account is free. It's ridiculous and unethical banking behavior. At least you guys should inform to the customers. It's really a waste of time. I need money refund. Please take the serious actions about this and particularly for dmat accounts. While giving they didn't said any charges regarding this. I was also seen the most complaints regarding this but I don't know what you guys did for axis bank that is really shame.
                      Axis Bank customer support has been notified about the posted complaint.
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                        H
                        HARESH SAYPARIYA
                        from Rajkot, Gujarat
                        Jul 11, 2019
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                        Address: 204-Maruti Nandan Complex, 2/10 Bhakti Nagar Station Plot, Rajkot, 360002

                        I Call Many Time Credit Card Department But My Call Do not Connect but not proper answer me & do not connect my phone representative I Call Local Axis Bank But He Said Contact Customer Care but customer care do not receive my call so i not register complain so I recontact local Bank But He said I do not register your complain Please Call Customer Care Contact He Said Do not connect Your Full take Time balance Please Main Balance Recharge Before Contact Customer Care
                        Axis Bank customer support has been notified about the posted complaint.
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                          Paashok1409
                          from Delhi, Delhi
                          Jul 11, 2019
                          Resolved
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                          Resolved

                          Hi,

                          Myself ashok kumar, i have been using axis bnk credit card for one year. As of now there is no negtive feedback and late payment. Everymonth i am using creditcard for my business/personal purpose

                          But last month i have paid total due with 4 days difference because i have hospitalized as met with accident so i am unable to pay total amount with in due date. And minimum amount i have paid with in due date. For this reason i have charged for 4600rs financial charges something.

                          I agree for financial charges that you charged as per bank t&c. But i have requested for wavier of financial charges by considering as first &final mistake

                          But your team not approving and i am not getting proper reason from them
                          For below questions when i have asked about me, they are saying no only

                          1) how my transaction with my axis bank credit card
                          2) is any negative feedback on me regarding behaviour or misusage
                          3) check all my payment history regarding late payments except last month

                          But why they are not approving i did not understand

                          Can you please kindly help me for my query help me to wavier my financial charges to continue with axis bank with positive and happy mind

                          Thanks in advance

                          Below are my details

                          Registered mobile number [protected]
                          Last 4 digits of my creditcard is 9349
                          Service request numbers are
                          53008229
                          53008245
                          Aug 14, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                          Please call me between 11 AM to 12PM
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                            Shipra Sonam
                            from Delhi, Delhi
                            Jul 11, 2019
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                            Address: Gurgaon, Haryana, 122016

                            Hi,
                            I had tried to book the ticket on 07-jul-2019, but the booking was failed and the amount deducted from my account. I didn't get my money back for the transaction "inb/[protected]/zaak epayment services pvt. Ltd./"
                            Please refund my money in my axis account.

                            Transactions details:
                            Irctc login id: ship820
                            Date of transaction: 07-jul-2019
                            Transaction id: inb/[protected]/zaak epayment services pvt. Ltd./
                            Account name: shipra sonam
                            Account number: [protected]
                            Ifsc code: utib0001527
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Here is a link that will help to raise a dispute -https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx Regards, Team Axis Bank.
                            Jul 16, 2019
                            Updated by Shipra Sonam
                            Sir,
                            I have raised my concern multiple times on https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx regarding this but no valid solution has been provided by the bank
                            Jul 16, 2019
                            Updated by Shipra Sonam
                            Still, My refund is pending at the bank end
                            Jul 19, 2019
                            Updated by Shipra Sonam
                            Please resolve my issue
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                              hkjha2727
                              from Delhi, Delhi
                              Jul 11, 2019
                              Resolved
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                              money deducted but did not reach the beneficiary

                              Reference : axis bank account no. — [protected]
                              Name of the account holder : hemant kumar jha
                              Amount deducted : rs 4000
                              Date : 07 july 2019 (Sunday) ; time : at around 3.49 pm


                              Transaction was done through paytm money app via axis bank upi.
                              Rs 4000 was deducted from the above account, but the beneficiary did not receive the money.

                              On the paytm money app, it...
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                              Kamalchinnu
                              from Mumbai, Maharashtra
                              Jul 11, 2019
                              Resolved
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                              Address: ARUNVIHAR, Nedumpana P. O, Kollam, kerala, Kollam, Kerala, 691576
                              Website: Axis

                              I am a axis bank credit card holder there was an unauthorized transaction of rs.1, 699/- in favor of ecpp assistance service gurgaon, which i had never subscribed too. How can they transact on my card directly?
                              So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will choice cancel credit card
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                              Regards,
                              CPP Team
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                                from Delhi, Delhi
                                Jul 10, 2019
                                Resolved
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                                Address: Executive colony,house no EC 2/15 po budharaja, Sambalpur, Odisha, 768004

                                I ordered my fgear back pack I return the item but still now I don't get my refund money back.as Amazon telling me that they refund my money to my axis bank account.

                                Order No:[protected] of product F Gear Paladin 26 Ltrs Marine Blu Dmnd Blk Guc Casual Backpack (2931) Rs.578.00.

                                The Refund Reference Number for the transaction is[protected]

                                Please help me get my rs 578 as soon as possible.
                                Aug 16, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2019
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  ndfi
                                  from AGRA, Uttar Pradesh
                                  Jul 10, 2019
                                  Resolved
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                                  Address: GRAM TORA, 282006

                                  Dear sir,

                                  We have note received edc statement of swap machine link to a/c no.[protected] for the period 01.04.2019 to till date as today is the last date for filing gstr-1. So please send it immediately without further delay on our email id [protected]@gmail.com, also send all gst invoices issue related to this edc machine & current account since beginning as we have not received the same.
                                  Aug 12, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 10, 2019
                                  Updated by ndfi
                                  Please take action immediately.
                                  Verified Support
                                  Jul 10, 2019
                                  Axis Bank Customer Care's response
                                  Hi, request you to share the TID & MID number for us to check & assist further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
                                  Verified Support
                                  Jul 11, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we have checked and would request you to DM us the MID & TID number for further assistance. Regards, Team Axis Bank.
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