Axis Bank — account deducted | |||
Dear axis, I have received following messages today, that say: Message 1: "dear customer, mandates reference no: utib[protected] issued to icici bank limitd with value 14040 and frequency adhoc is accepted for the account number ending with xxxxxxxxxxx2675.in case of any issues please get in touch with your branch." Message 2: "your a/c 772675 is debited by rs. 118 on 28nov19. Avbl bal: rs. Xxxxx. Xx. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute" I don't think i have issued any such mandate. Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately? Best regards, Kaustubh Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 29, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |||
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