[Resolved] Axis Bank — Activation of One touch netsecure device | |||
My name is Seema Mariam Jacob, Email-id ([protected]@gmail.com) I am an account holder of Axis Bank Koramangla Branch / Bangalore - 560 095 . I have been relentessly followed un issue with Axis Bank Koramanagala branch since May2014 . This is pertaining to netsecure device which I own and which at present is not mapped to my customer-id[protected] due to which I am not able to do any online transactions using netbanking facility. I have visited branch thrice so far to get this issue addressed but it still not yet been resolved . Axis bank Koramangala branch, Bangalore has deliberately delayed by not responding my mail request /phone calls / my personal visit to branch thrice so far . Of late they are not responding to my email request . I have set priorty as follows . (1) Bank to provide necessary clarification for queries posted (a) why this issue was delayed and dragged to this extent ( more than 6 months) without making any effort to resolve this issue. (b) Why so many mail request sent by me for mapping my netsecure device to customer-id was left unanswered and ignored . (c) Is this the way you respond & build relationship with account holders ? (2) Bank to reactivate one touch device against customer -id[protected] The contact persons at AXIS Bank Koramanagala are Dikshita Shah, Koramangla Branch / Bangalore, Mob : [protected] is Operations head of Branch . Manjunath VS - Koramangla Branch / Bangalore - 560 095, Mob : [protected] Manish Alwa Koramangla Branch / Bangalore - 560 095 Jijo Jacob, Koramanagala branch, Mob : [protected] Please do the needful at the earliest . Thanks, Seema Mariam Jacob Bangalore Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. | |||
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