[Resolved]  Axis Bank — Amount Debited in bank statement but withdrawn not done

Address:Thane, Maharashtra, 400612

I Mr. Pankaj Prakash Tawade the existing A/c holder of Axis Bank
A/c No: [protected]
Debit card No : [protected]
While withdrawing the amount of Rs 10000/- from Bank of Baroda ATM, BN ID 1CRMHEH39(Branch Manpada Road Dombivali Thane). Timing ISD 21.36

But the money didn't came out of the machine. Immediately I informed the security guard & called up to Phone banking and the complaint no is [protected].

The phone banker provided complaint no & informed that it will be credited back within 7 working day. But again I followed up several times to phone banker, as I am out of the country right now, so it is difficult to contact the branch.
In spite of several follow-up I am getting the issue resolved
Could you please look into the same ASAP.
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Oct 10, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response
Hi Pankaj,

The disputed amount was credited in your account on August 18, 2016. For further assistance, you can write to us at customer.[protected]@axisbank.com from your registered email ID.

Regards,
Axis Bank
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