[Resolved] Axis Bank — amount deducted from account without inform

mail2nitesh

from Delhi, Delhi

May 13, 2019

Address: Avantika, New Delhi, Delhi, 110085

Axis Bank has deducted the INR 2600 from my account without know me. when i call the customer care they said you deposit the cash from machine that's why the money has deducted, you are not authorized the deposit the money to your account through machine and if you do it again then charge will again detected.

My i know why its not mention when i open the account,

Kindly refund my money.

Thanks
Nitesh

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Jun 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.