[Resolved]  Axis Bank — amount deducted from bank

Address:Pune, Maharashtra, 411601
Website:www.irctc.co.in

Hi,

Booked ticket on irctc using pay using bhim (Powered by axis bank) also accepts upi pay amount debited inr 3320 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

Rs 3321.80 debited from a/c *2999 on 18-09-18 to vpa dpk. [protected]@okhdfcbank (Upi ref no[[protected]].
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Sep 27, 2018
Complaint marked as Resolved 
I received my refund amount on my source bank account. Thank you!
Sep 20, 2018
Updated by Deepak Namdeo
Amount debited 3320.00
Sep 27, 2018
Updated by Deepak Namdeo
I Received my refund. Thanks
Complaint comments 

Comments

Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank
Deepak Namdeo's [Complaint's author] reply, Sep 22, 2018
Hi,

My contact number is +91-8888879649

Thanks,
Deepak Namdeo
Deepak Namdeo's [Complaint's author] reply, Sep 26, 2018
Hi,

I have checked in IRCTC website and current status is "Pending from bank end". And also, didn`t received the refund amound on my source back account.

--
Thanks
Deepak Namdeo
08888879649

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