Axis Bank — amount deducted from my credit card

Address:

Rangareddy, Andhra Pradesh, 500074

On 14 july 2019 i had tried to place order for mi A2 mobile on flipkart. the amount has been deducted from my credit card but order isnt placed. kindly refund my amount. When i contacted flipkart customer care they told me to complaint with bank only. But when i tried reach axis bank customer care for continuously 2 hours still i was unable to connect to the customer care. the worst customer care i ever seen . What i want is my money should be refunded as soon as possible.