Axis Bank — asap accounts

Address:

613009

Hi Axis team,

Recently my ASAP account has been closed by axis bank people without my knowledge and i Called the customer care regarding this issue, they said that the account closure was intimated via voice call but I didn't received such calls from anyone. How could you people close the account without my knowledge.

My account was at Thanjavur branch and I am working in bengaluru. If you suddenly do like this how could i travel to my branch location? I received the message said the final settlement is XXX INR but how could I came to know what is the mode of payment? no message at all.

Then I called my home branch and then I came to know I received the Demand Draft of my settlement.

Till now i don't know Why account was closed. I would suggest axis team to avoid look into very seriously. How you people ensure voice call made from end will be attended by the account holder? This is an loop hole that I can call from friend's mobile and ask you people to close his axis account.

The person named Mr. Karigalan from that Tanjore branch has helped a lot to get my money back, The way he handled the issue is really great and he saved the credibility of yours. I would you request Axis team to send some appreciation to encourage these kind of people.

If you want account details please mail me on [protected]@gmail.com