Axis Bank — Auto Transition

Address:

Ahmedabad, Gujarat

My a/c number is [protected] (RAHUL KUMAR KUSHWAHA). My problem starts since sep 14. I shifted from kutch to ahmedabad in august 14 and wanted to stop my auto debit EMI against ICICI health policy which is linked my axis account. I went 3 times to my nearest branch (Naroda, Ahmedabad), & the person on enquire told me, this will stop from the ICICI bank. As instructed i went to ICICI and they told to talk with Axis bank. At last when i again came to Axis bank and discuss with senior person, he provided a form and said to fill this and submitted the representative. He told me this is the chargeable service and i agreed to pay for the same. After all form formalities, on 09.02.2015 processing fee deduct from my account and the operation head ensure my that month EMI will not be deducted (emi deduction date is 12th of month). But again the EMI deducted in my account. I went to axis bank and they told me, this case in process and deducted money revert back with in 15 days. Today more than 35 days past but not a single positive response i have gotten ever. Bank deduct the processing fee with the same day but service nil. Regarding this i also call on ICICI customer care and they told, no any information shown in their system between 9 to 12th Feb"2015 to stop auto deduction against policy. Please look at the matter and confirm me the date to revert my deducted money in my mention account.