Axis Bank — axis bank deducted rs 118 saying sign. verf. chrgs mandate regst/ stop

I noticed this transaction that i never made, axis bank cut 118 rs twice in a week from my account. I got this message.
Your a/c 944878 is debited by rs. 118 on 27jan20. Avbl bal: rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.

I never made such a transaction, when i called the customer care they said it's deducted coz i took a loan from someone... Which is nonsense, i haven't taken any loam from anyone, not even from the bank...
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Received a message that axis bank have deducted ₹ 100 as adjustment charges without any other information. What kind of charges are these... I already paid bank charges when purchased Fastag. Need refund for same.

Thanks and Regards,
Keshav Shakti
[protected]

Axis Bank Customer Care's response, Jan 28, 2020
Verified Support
Hi, we request you to kindly write to us at etc.management@axisbank.com for further assistance. Regards, Team Axis Bank.
I have applied for fastag from axis bank and its been a month and they have not supplied the same I have called their call center 3 times and no one has a clue. They have created a Service request also and its been 1 month the same has not been resolved.

The SR number allocated by them is SR[protected]
Axis Bank Customer Care's response, Mar 7, 2020
Verified Support
Hi, we understand Tag has been delivered to you on 26th Feb 2020 with POD No. 37217180641. Regards, Team Axis Bank.
Hi, i have email multiple times, but nobody able to give me answer to reissue fastag.

Axis Bank Customer Care's response, Jan 28, 2020
Verified Support
Hi, we have made a note of your message and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank
Axis Bank Customer Care's response, Feb 14, 2020
Verified Support
Hi, we regret the inconvenience caused and request you to share with us your registered contact details along with the Vehicle registration number as we were unable to trace any details with the provided SR number. Regards, Team Axis Bank.
I. M applied for axis bank fastag (Ref-mp04 cs 1720 mobile no [protected])on 07.01.20 Till now, neither received fastag nor a message of delivery reference number.
I want to know whether my tag is processed or not. If not, keeping the view of the delay, i want cancel my subscription.

Kindly help me in this regard

Axis Bank Customer Care's response, Jan 28, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. We regret the inconvenience caused. Regards, Team Axis Bank.
I had applied for Axis bank Fastag and paid required amount. I received neccessary information but have not received my Fastag even after 20 days.
Axis Bank Customer Care's response, Jan 28, 2020
Verified Support
Hi, we request you to kindly write to us at etc.management@axisbank.com for further assistance. Regards, Team Axis Bank

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