Axis Bank — axis bank employee abused and harassed me : my whole family still suffering from trauma.

Address:

110009

Dear Sir/Mam,
Subject:- Regarding Harassment and abuse by Axis Bank employee.
Today a woman employee from Axis Bank Loan recovery team called me 2:36 pm. First she told me that her name is miss Priya and She is from Delhi police’s HR department and asked me a one year old neighbour's contact number. I told her that call me after 2 minutes because I use feature phone and not able to tell you the contact information while calling. She called me again at 2:40 pm but this time I inquired that why Delhi police would call me. Then, she abused me in front of my whole family. She said me thief and misbehaved in a very derogatory manner. Harassment was so cruel that one of my family member is a psychological patient. The patient afraid and still going through mental trauma. Because of her abuse and harassment my whole family is suffering and going though mental stress.
And this all happened because of this unknown neighbour. She resided in our neighbour hood some year ago and I don’t know her now even she is not my distant relative. Then how could a bank employee can abuse and harrash me over phone when I don’t know the person which the employee inquired about my old neighbour.
Please Sir, I want a strict action against this employee, who does not have any behavioural or professional code of conduct.
Pay a one lac compensation, because I suffered from metal harassment and so my loss of reputation because she abused and harassed in front of my relatives (as they all came for a function organised by our family).
I can prove my case in any circumstances, please take strict action against this employee. The mobile number from which Axis Bank employee Priya called me is:- [protected]
Regards
Anil kumar