[Resolved] Axis Bank — Axis bank employee named somesh (mobile:[protected]) disturbing me multiple times from last week, showing very bad behavior | |||||
Hi, I am holding an axis bank loan account from more than a year. for the first time due to some unavoidable circumstances, the loan emi for the month of dec (due on 5th of every month), couldn't be paid from my bank account. After that i got everyday 10-15 calls for payment. although i have called axis bank care to reinitiate the payment from my bank account with ref no:9886824, one guy called somesh (mobile:[protected]) called me multiple times and shwon very bad behavior multiple times. can you pls take quick action on him and ask him to call me and apologize for his behavior asap? Otherwise i will discontinue the loan account from axis bank and transfer to another bank. this is really very bad customer service from axis bank. Please take quick action, otherwise i am going to escalate this even to police dept if needed. Thanks, Iswar prasad tripathy Ph: [protected] Was this information helpful? | |||||
Feb 5, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 05, 2017 Axis Bank Customer Care's response Hi Iswar, Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you. Regards, Axis Bank | |||||
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