[Resolved]  Axis Bank — Axis bank employees misbehave with me

Address:New Delhi, Delhi, 110048
Website:www.askbankifsccode.com/AXIS-BANK/DELHI/DELHI/GREATER-KAILASH-II-NEW-DELHI-UTIB0000268

Axis bank employees misbehave with me, number of times tried to withdrawal cash in queue, returns without cash. I were standing in cash withdrawal queue in our home branch but unable to take cash from last three days. Employees name are as follows ms. Ankita, mr. Aditya and mr. Deepak valecha who misbehaves. When i meet with branch head mr. Deepu shekhar unable to listen problems of their customers or don’t want to take any action on this. He told me that he also unable to take withdrawal from his salary “a bank senior authority wordings”. He told me if i want money then you had to come at 10:30am, sir/madam this is my salary account and i lives in noida, i have to reach office at 10:00am, how could i reach at 10:30 am sharp from noida to delhi. If i will reach at sharp 10:30am, also they do not distribute the money on time around 1 or 2 hour. I have to spent my whole full day for getting the money, they are providing the money to their personals from cash deposit window or cash withdrawal window without queue, i saw when i deposits the money. You can check these all incidents in their branch camera recordings. I am a salaried person and not getting or deposit the money without pan card or aadhar card, while they providing money to their personals without any id proof beyond the limit of cash, when i reached at the cash withdrawal window they told that they have no funds, i saw that they have funds but not for me or general public, they have cash only for their personals. It means they are corrupt. I believe in justice therefore i am writing this email against injustice. Please take an immediate step for withdrawal my money from my account.
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Jan 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
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