[Resolved] Axis Bank — Axis bank fraud as consolidate charge

ganesh.shetty19

from Mangalore, Karnataka

Sep 26, 2021

Address:

Mangalore

I had a salary account from Axis bank since 2011 in 2015 I left the company where I had this account and in between where i used to have transaction here and there. Post which recently i had negative balance of Rs 250 and it was showing in account and I cleared this balance which was shown. Post which I made last month Rs 10 k and another 10k deposit in account and balance was clear till sep 25 and on 25 th same day I made deposit of rs 40k as saving but on 26 sep in my account bank has debited rs 11k as consolidate charges. Please help me to get my hard earned saving money back. Otherwise I will not trust our Indian bank anymore to do the transaction. Will quit any of the saving on the bank.

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Oct 31, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

Axis Bank Customer Care's response Hi Ganesh, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.