[Resolved] Axis Bank — Axis Bank Fraudulent transaction complaint : money taken without authorization

vaasavimohan

from Chennai, Tamil Nadu

Address:

600028

I have sb account with axis in raja annamalai puram branch. Last monday (10/10/2016) i received a message in my mobile that a sum of rs.7000/- has been debited, immediately i got in a conversation with customer care executive of axis bank and raised complaint as i have not withdrew the money. I was told that the money has been taken from an atm in gumidipoondi, i registered the complaint & also requested to block my debit card immediately.

Axis bank complaint number:25506230

dispute ID:[protected]

I have also registered a complaint with tamil nadu police for the same.

No action from axis bank as well as the police.

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Apr 4, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Axis Bank Customer Care's response Hi Mohan,

The withdrawal was successful and no excess cash is available. For further assistance, please liaise with your nearest Axis Bank branch.

Regards,
Axis Bank