[Resolved]  Axis Bank — Axis bank personal loan recovery people behave like a gundas and they have discussed my personal issues to my apartment inmates

Address:Visakhapatnam, Andhra Pradesh, 533017
Website:Axis bank.com

Dear sir/mam,
As i have taken personal Loan From Axis bank Loan account Number : PPR[protected] as regularly i have paid my all the EMI's Properly till last two months but due to my health got disturbed drastically and till date she was admitted at hospital and in this mean while due to disturbances i have lost my job and some financial crisis from last 3 month i am unable to pay the EMI amount on time but some times i have manged to pay some EMI's but now company collection manager has called me and i have asked him to give some time as my mother hospitalised and i have explained about my situation and due to this unusal event i have lost my job from last 4 months i could not pay the EMI amount on time. Collection manager called me and harassing me with his abusive language and his bad language and some rowdies and some agents from Axis ba attacked 5 days back on my vacated flat and they have created all the nuisance and they have kept a meeting in my flat and they are going to seize my flat for just because of and out standing amount of 2 lacs and they have discussed all my personal information in front of all my building associates and even they have used some Parliamentary language in front of my mother in law and she felt very awkward they have warned me that if im not pay the pending EMI's they will kill me also and they even warned my wife that they will kill me now she is very much afraid of them and she is not even talk to any one us for the nuisance she literally crying from last week and i have requested them for some time to clear all my outstanding with the bank but they have already dropped my chq and it got bounced i have requested them to do not drop the chq i will clear all my out standing in short period but they not listening my words they have given me two days time if i failed to clear all my out standing they said they will attack once again and they want to create nuisance and they are ready to beat me also and my mother in law aged 70 she got nerves and fainted down with their words and i am answering his every call and i am requesting some time to clear the due amount. As i requested him that give me some time i will clear the amount but he is speaking in abusive language and he refuse to give time. came to my in-laws home also and behaved very vulgarly . They are telling that police people also cannot do any thing, kindly help us.. I requested them but they are not responding properly. And even i have complaint same thing to Axis bank collection manager Mr. Surya Pratap and Mr. Jagadish both of these managers are speaking un parliamentary language and they even said iam bank employee my top level management could not do any thing. he is also telling me he is noway responsible for next consequence's they will creat . And recently when i am in hyderabad for my mother hospital work and treatment that time also they called me and requested me to pay atleast one are two EMI's for that month i have paid some emi's some time with help of Mr. Sattibabu who is the recovery executive of the bank and i have paid to him through Axis bank Cash Deposit form. which they have given . I have clearly briefed them about my situation and explained about my mother health condition that if they can give me some time so that i will clear entire my outstanding. Kindly help Me in this regard. And i lost my respect in my family as well as in my apartment.
Manager Number is : [protected]
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Oct 24, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Axis Bank Customer Care's response
Hi Ramesh,

Sorry for the trouble. Please write to us at [protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank
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