[Resolved]  Axis Bank — Axis Bank- unauthorized charge tips/scg/ mcc

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/21.01.2022. Deduction of Rs 4.72 is done dated 24/01/2022 and Fuel purchase of Rs 1000 from Swapna Fuel Mart and was done using my AXIS DEBIT CARD on 21/01/2022. I would like to highlight that While making any payment to various vendors I am already with extra fees be it while swiping the card at various points then why after few days I am again being charged extra that too without my knowledge. I am using salary account and what is the use of it the. Why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this extra charge i.e. this hidden charges without information.
I want to know about it as well as get the refund at the earliest. Account number already mentioned in the Screenshot.
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Mar 1, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link https://www.axisbank.com/docs/default-source/default-document-library/fuel-surcharge-waiver-for-debit-cards-t-amp-cs.pdf for information on the same. Regards, Team Axis Bank.
 
1 Comment

Comments

It is the first time I have been charged that I have noticed in my 4 year association with Axis Bank. Great Justification shared Axis Bank. Thank You.

Why then it was not previously communicated. It means One should stop Debit Card Transaction a smart step to avoid these surcharges. ​It is my Salary Account

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