Axis Bank — axis direct charges - 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this and i want my money back to my acct
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Apr 26, 2020
Updated by Sameernamdev411
I have shared my contact details but I didn't receive any call from your side. Please help me resolve this issue asap
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I have been traumatised by constant messages from BSE and NSE saying that Axis Securities has intimated a negative balance on my DEMAT account of Rs 885. This when I have not done absolutely no transactions in the past 10 or so years. I was sent a link to pay the amount. I paid because I was terrified of the mail's. I request you to reimburse this amount and to close my DEMAT account DP No:[protected]. The entire experience has left a very bitter taste in my mouth. Appalling way to make extra money from your customers, Axis Securities. I will never entertain this bank ever again.

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