Axis Bank — axis mutual fund amount deducted but units not credited

Vinay Srivathsa

from Bengaluru, Karnataka

Address:

WWW.AXISMF.COM

Hi,

I did the online transaction by using axis mutal fund mobile app and i have invested 40000 in psu and banking debt fund on 13/05/2020 but amount deducted but units not credited my account, also i raised complaint thru axis mf customer care but still no response, so pls suuport to close the issue at earliest, also their are people suffering from same issue which they have mentioned in play store app.

I have attached axis statement as proof of debited amount from my account.

+1 photos

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.

May 16, 2020

Updated by Vinay Srivathsa I have raise the dispute, hope it will be taken on priority and close the issue at earliest