Axis Bank — bank debited 1000 from my axis asap account without my knowledge.
Delhi, Delhi, India
Ususer-mahesh on Jun 20, 2019
Yesterday I opened my Axis ASAP account i.e. on 19th June 2019 with ₹1000 balance and today I got a message that the account is debited by ₹1000 on 20th June 2019. Avl. Bal. is ₹0.
The info given in the message is : Account Closure Proceeds to DD Acct.
I don't know anything about it.
I didn't close my account. I cannot login to my account and I am facing issues with Axis Mobile App.
Please help ! Contact me on my mail : [protected]@gmail.com
[Jun 20, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Jun 20, 2019
Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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