Axis Bank — bank debited 1000 from my axis asap account without my knowledge.

 
8 Reviews
Delhi, New Delhi District, Delhi, India
 user-mahesh on Jun 20, 2019
Yesterday I opened my Axis ASAP account i.e. on 19th June 2019 with ₹1000 balance and today I got a message that the account is debited by ₹1000 on 20th June 2019. Avl. Bal. is ₹0.
The info given in the message is : Account Closure Proceeds to DD Acct.
I don't know anything about it.
I didn't close my account. I cannot login to my account and I am facing issues with Axis Mobile App.
Please help ! Contact me on my mail : [protected]@gmail.com

Complaint Status


[Jun 20, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response, Jun 20, 2019
Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Updated by user-mahesh, Jun 21, 2019
My contact number is [protected]. There is no response from the Axis Bank team. I gave the contact details on the mail yet there's no call received. And today I got the message that my account has been closed. I will take a strict action against it.
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

Hi my name ubayy n p cust.id[protected]
2 days before u have deduct 2589 rs
And gst 466 for whta puprse they deduct ths pls refund my amnt and before olso they have dedut 1000 rs i have trsnfer Miney throug imps that time they are cut charges and now olso cut the amnt frm my account

Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank
Please refund my account balance sir mere account se balance to cut ho Gaya lekin credit kisee me nhi hua

Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
295 ₹charged in consolidated charge
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Axis Bank has deducted 5000 from my account saying it is a Consolidated Deductions.. They tend to deduct any amount anytime simply stating it is a Consolidated Charges. Ridiculous Bank ... They are fraud.

I want all my money back... they simply cannot do like this.

Refund my money back !
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Axis bank is been charging consolidated charges without any reason and explanation as within two months have charge again and again and as on[protected] have charged Rs 423.00 without any explanation
Want refund regarding this
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I have a savings account with Axis bank. There is a deduction of 135 rs, 750 rs, 59 rs on same day in the name of consolidated charges. Please take necessary action against it as it was happening with me since last 2 months. I also maintained monthly balance.
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I did a transaction on 11 June 19 of 6500, my account got debited but the payee doesn't receive the money yet please refund my money as soon as possible.
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.

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    Axis Bank - bank debited 1000 from my axis asap account without my knowledge.