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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 252

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R
Ravikant Goyal
from Mumbai, Maharashtra
Jun 16, 2019
Resolved
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Address: Pooja tower ,gopalpura, Jaipur, Rajasthan, 302015

I opened asap account last year.Last month I charge rs1650 of consolidate charge including gst after that I stopped using account that month bank added more consolidate charge and levied gst again on total charge now it is rs 4450. I contacted bank but they avoided my concern.the amount of 4450 of two months consolidated is out of my mind.. suggest me how to deal with that
Jul 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
On 14th June 2019 I submitted my caution fee of 10, 000 in then name of axis bank after my selection in abyb program.But fortunately I cleared another bank exam and I'm going to join that bank, so therefore I urge the axis bank management to please kindly refund my caution fee of 10000 as soon as possible

undue consolidated charge - Comment #3460799 - Image #0
Sir, i am central govt employee in MOD. There is no cash in your ATM. The emoloyees are also having lunch timing on the ocassion of eid.
On asking why they are not putting money in the ATMs. The employee misbehaved and attacked on me.
Kindly take appropriate action otherwise i will file complaint through proper channel.
Axis Bank Customer Care's response, Jun 17, 2019
Verified Support
Hi, sorry for the trouble. We request you to share the exact location of ATM along with ATM ID, so that we may check this and assist you. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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    Pretty Paws
    from Delhi, Delhi
    Jun 16, 2019
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    Address: Faridabad, Haryana, 12002

    Dear sir,
    I am having a saving account 448098 in sector 29 faridabad branch. I was charged 1800+ 323 approx as consolidating charges. Even after my account was having good balance n I was very tensed so I filled complaint on online consumercomplaints.in because know one was answering my call on customer care n I didn't find any direct email address also. In the morning I received a mail to share my number and then I received a call from [protected] claiming to be calling from axis bank customer service and told me that these charges are for some credit card plan I opted for which I denied so he asked bout my account which was opened as a family account along with my. Mother's so he told that he will refund it to my mother account he asked for card detailed and cause bieng stressed n mentally upset cause of banks stressful service and slow response already deducted charges. By mistake i told Otp for transaction and they debited 50000 from my
    mother's account 241515 in sector 29 faridabad branch. Please Help me in getting the money refunded.
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
    Jun 16, 2019
    Updated by Pretty Paws
    I received and email before that call came from [protected]@mail.com from Rahul tripathi
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      Akkash Saini
      from Fazilka, Punjab
      Jun 16, 2019
      Resolved
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      Resolved

      As i started job with some company they opened my salary accont with zero balance now. when i left job after an year my account balance went negative. i dont know how come it possible. how can an account that starts with zero balance went negative for not maintain balance and that it self an salary account. and i wasnt aware like an zero balance acconut also needs to be maintained with balace i wonder how... can i get solution for this...
      Jul 18, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 17, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Verified Support
      Jun 17, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Jun 24, 2019
      Updated by Akkash Saini
      my registered number is [protected]. and i will be waiting for ur responce
      Jul 01, 2019
      Updated by Akkash Saini
      no response after updating you guys with my reg mobile number. thats poor services
      Dear Sir
      I was coming yesterday Axis bank but they said to go back and come tomorrow
      Today I came and I also written my name according to their process for correction in Aadhaar Card bt so much delaying here and no any arrangement of Sitting here
      Mahaveer Nagar 2
      Near City Malli
      KOTA
      Axis Bank Customer Care's response, Jun 17, 2019
      Verified Support
      Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      I have a saving account in axis bank i stop using it from last 6 months now 1 have negative balance of -3660 rs in my account how i can solve it problem
      Axis Bank Customer Care's response, Jun 17, 2019
      Verified Support
      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      You not responding to when I call your number and my available balance showing Rs 3827.73 but I used pay of amount 2739 now my available balance is Rs-2468.82

      salary account balance that starts with zero balance goes negative balace account - Comment #3460774 - Image #0
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        Pradeep Moram
        from Mumbai, Maharashtra
        Jun 16, 2019
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        Address: Hyderabad, Telangana, 500033

        What the hell this is guys, I own a salary account and for that there was no minimum bal required from past two years but all of sudden you guys started deducting around 2000 as consolidated charges. What the hellll????. That too without any intimation. Can't you guys send an sms before that saying please keep minimum balance as our terms are updated from April 2019. You didn't do that and then now looting peoples money without any intimation. This is a really sensitive issue. I am gonna take it forward till I get all of my deducted money back from past two months. THIS IS ABSOLUTE FRAUD!!
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
        Hi, i have saving account in axis bank & when i checked my balance they have deducted 798.84 rs & gst charge 143.79 from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples .

        deductions of amount from savings account without intimation - Comment #3461448 - Image #0
        deductions of amount from savings account without intimation - Comment #3461448 - Image #1
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          H
          Hitesh2095
          from New Delhi, Delhi
          Jun 16, 2019
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          I applied for axis Bank young bankers program 2019 and paid fee 500rl rupees but the rejected my application by saying that as per their policy they can not proceed with my application as I have a relative working in the bank.
          They sent me a mail that my refund will be initiated shortly, but till now I haven't got my refund and they don't even reply on email.
          I am attaching a screenshot from their side.
          HITEHS KAUSHIK
          [protected]@gmail.com
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Dear

          i am arjun sharma i always face issue regarding cash deposit in your sodal branch bank always not take coins
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            H
            Hhhhhbhjjjhhhh
            from Jasidih, Jharkhand
            Jun 16, 2019
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            Address: Dumka, Dumka, Jharkhand, 814101

            Axis bank customer no [protected] [protected] and [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal
            Axis Bank customer support has been notified about the posted complaint.
            Account number: [protected]

            Status: Frozen

            Request: Process for unfreezing urgently
            Axis Bank Customer Care's response, Jun 17, 2019
            Verified Support
            Hi, we request you to visit your nearest branch with the KYC documents and one of the executive will help you.
            Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              Bishwakarma Prasad
              from Mumbai, Maharashtra
              Jun 16, 2019
              Resolved
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              Resolved

              Address: Khar west, Mumbai City, Maharashtra

              In May 2019 my account has debited above 870 for consolidated charge and same 15 June 478 has debited for consolidated charge.i have discussed with customer care but they replied you do 5cash transection.but I am not satisfied because cash deposit fees is 50 rs so how they charge 870 and in may month I didn't any cash deposit then how can charged 478
              Jul 20, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 17, 2019
              Axis Bank Customer Care's response
              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                P
                Pretty Paws
                from Delhi, Delhi
                Jun 16, 2019
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                Address: Omaxe hirghts sector 86, Faridabad, Haryana, 121002

                My name is rahul vashisth having a saving account number [protected]
                In axis bank sector 29 faridabad branch.

                Today 1816.26+326.93(gst) consolidating charges were deducted from my account my aacount was even having balance and everything. This is so pathetic I want my money back I am experiencing very bad services from axis bank already in process to close my current account In sector 16 fbd which is already taking so long its been more than 15 days since I am in process. It's causing me so much mental stress and making my life miserable. Refund my money now
                Otherwise I will take legal action.
                Mob [protected]
                rahul.[protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
                Dear sir/madam,
                I am customer of your dd puram branch bareilly up. I have submitted all the requiered documents. So please tell me why my account was not active.
                Dhananjay saxena
                [protected]
                A/C no. [protected]
                Axis Bank Customer Care's response, Jun 18, 2019
                Verified Support
                Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                Sir mera axis bank noida ka debit card h nd online trascation mai vo block ho gya hai .us card to unblock krne k liye aapki help line number pe call kr chuki hu nt koi response nhi mila . plz help me out its urgent..
                Axis Bank Customer Care's response, Jun 17, 2019
                Verified Support
                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Dear Team

                I have done NEFT from axis bank to hdfc bank dated on 6/6/19 but still not credited in hdfc bank account

                Account no-[protected]

                Transaction Done but still not credited in beneficiary account

                Regards
                Moin rajebhai
                MO [protected]

                wrongly consolidating charged - Comment #3459803 - Image #0
                Submit a Complaint
                Hi, i have saving account in axis bank & when i checked my balance they have deducted 508.46 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

                Sneha worlikar
                Axis Bank Customer Care's response, Jun 17, 2019
                Verified Support
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Hi,

                Close my axis bank credit card for settlement, for my financial issues,

                iam try to many times in customer care team, and also reach the nearest branch, nobody response the credit card issue,

                Iam willing pay the amount of 40% in my credit limit.

                pls do as soon as possible.

                wrongly consolidating charged - Comment #3459906 - Image #0
                Axis Bank Customer Care's response, Jun 17, 2019
                Verified Support
                Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Nithyananthan M's reply, Jun 20, 2019
                Hi Team,

                Thank you for replaying the Mail,

                My Register Contact Number Is 9159947207

                Iam Available at this Number 10.30 Am to 6 Pm.
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                  L
                  Leeshe Adu
                  from Mumbai, Maharashtra
                  Jun 16, 2019
                  Resolved
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                  Resolved

                  Address: Poumai Colony chingmeirong, 795001

                  I have a saving account in axis bank, , , , minimum balance not maintained from roughly around April 2018, and my balance on 1st week of June 2019 is -(minus) 721 rupees. So I have deposited rs. 45000 on 1st week of June 2019 and on 15th June 2019 they deducted rs 8872.92( Rs. 1353.5 for GST @18% on Charge and
                  Rs. 7519.42 for Consolidated Charges)

                  I think the amount deducted was too much and I want explanation for the same. Thanks
                  Jul 20, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 17, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  I want to pay my credit card bill and they are not doing it
                  Axis Bank Customer Care's response, Jun 17, 2019
                  Verified Support
                  Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-paymentandstatus.aspx Regards, Team Axis Bank.
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                    S
                    Shivesh Chauhan
                    from New Delhi, Delhi
                    Jun 16, 2019
                    Resolved
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                    Resolved

                    Address: #1139 F, Sector 19, Panchkula, Panchkula, Haryana, 134113

                    I was to receive a cash prize of 7000 rs. In my axis bank savings account. I had already received the amount on 16th may but I didn't get any notification for that on my registered mobile number. Today I got a message from the axis bank that a total of 6444 rs. Have been debited from my account as gst charge and consolidated amount. This was a great shock to me. I am a student and I was waiting for those 7000 rs. Since I have to pay my rent and other bills. But the bank didn't give me any notification that the amount has been credited. However the bank gave me the notification that an amount of 6444 rs. Has been debited.

                    Contact no. [protected]
                    EMAIL ID : [protected]@gmail.com
                    Account number: [protected]
                    Jul 20, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 17, 2019
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      M
                      Maddyboy
                      from Mumbai, Maharashtra
                      Jun 15, 2019
                      Resolved
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                      Resolved

                      Hello. This is Dr mathen. I have registered a complaint regarding the fraud transaction done in my account on 19th june. I have intimated the customer care and lodged a complaint against that. My complaint number is 52039273.i have also uploaded complaint letter and charge dispute form with that. Its been more than two weeks since i filed a complaint. But still now i have not received any update or action taken against my complaint. Im very much disappointed with ur response.As per the liability also i didn't receive any credit amount from the bank side. I need an immediate action to take on this complaint as soon as possible and refund my money back to my account. Thanking you.
                      Jul 18, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 17, 2019
                      Axis Bank Customer Care's response
                      Hi, our team is working on your concerns vide Service Request number 52039273 and will get back to you at the earliest. Request your patience and co-operation in the interim.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Jun 27, 2019
                      Updated by Maddyboy
                      Its been more than a month. And still I didn't get any refund from ur side .. and as per the statement given by you i didnt even get temporary credit in my account. Its very disappointing. I need an immediate action regarding this. Thank you
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                        Bhavna Ramrakhiani
                        from Kolkata, West Bengal
                        Jun 15, 2019
                        Resolved
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                        Resolved

                        Address: hitech city, Hyderabad, Andhra Pradesh, 500084

                        My Bank owes me around 30k which without authorization they deducted from my savings account.
                        In 2017 I had personally visited the bank to stop my ESI payment against Bajaj and by doing all the needful in Bank (signatures and submitting required documents). They still deducted my money from my bank account.

                        I did try working out with the bank manager, bank FA, bank ombudsman. Still no resolution

                        Currently its 2019 and my case is still not resolved, hence I have stop making my CC payment with the bank, which in return is again the customer loss for cibil scores.

                        Request to help resolve the issue sooner.
                        Jul 20, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 15, 2019
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience. Please share with us your registered contact details and we will get back to you at the earliest. If it's urgent and you'd like to get in touch right away, please log onto our online chat https://application.axisbank.co.in/webforms/axis-support/index.aspx available from 7 am to 11 pm, 7 days a week. Our phone-banking service is also available to assist you 24x7 on[protected]/[protected]. You can also log onto our Mobile App and Internet banking for banking services round the clock. Regards, Team Axis Bank.
                        Aug 02, 2019
                        Updated by Bhavna Ramrakhiani
                        I tried the link provided, however taking me to the main page of bank.
                        Please reach me back on bhavna.[protected]@gmail.com
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                          V
                          Vikas Dighe
                          from Nashik, Maharashtra
                          Jun 15, 2019
                          Resolved
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                          Resolved

                          Address: 102, Lambodar classic, serene medows, Media house, 44, serene medows, Media house, Maharashtra, Nashik, Maharashtra, 422013

                          Vikas Dighe on jun 15, 2019 submit a complaint
                          Dear team,

                          I have received following message today, which says
                          Message 1 at 11:22am -
                          Hello! Your a/c no. 361819 has been debited by rs. 118 on 15 Jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.

                          I don't think i have issued any such mandate.
                          Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                          Best regards,
                          Vikas Dighe
                          Jul 20, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 15, 2019
                          Axis Bank Customer Care's response
                          Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            deepak326
                            from Firozpur, Punjab
                            Jun 15, 2019
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                            Address: 160055

                            Mere account ko 6jan2019 ko lien laga tha to meri axis ke manager se baat hoyi to unhone kaha ki app application de dijiye or apka minimum amount cut krke baki paise account mai show ho jayege to maney unko application likh kar bhej di but ab unhone purey paise cut kar liye or lien bhi nhi hataya or ab unhone mera phone bhi nhi utha rhe na ab unka executive mera phone utha rha hai so please mere helop ki jaye..
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            Jun 15, 2019
                            Updated by deepak326
                            updated application i will send to bank manager but ab vo call ni utha rha na mere ko axis ki taraf se koi response mil rha hai so please meri help ki jaye..

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                              bliss nation
                              from Visakhapatnam, Andhra Pradesh
                              Jun 14, 2019
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                              Address: Rangareddy, Andhra Pradesh, 500074

                              On 14 july 2019 i had tried to place order for mi A2 mobile on flipkart. the amount has been deducted from my credit card but order isnt placed. kindly refund my amount. When i contacted flipkart customer care they told me to complaint with bank only. But when i tried reach axis bank customer care for continuously 2 hours still i was unable to connect to the customer care. the worst customer care i ever seen . What i want is my money should be refunded as soon as possible.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Harish2117
                                from Almora, Uttarakhand
                                Jun 14, 2019
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                                Address: Jhajjar, Haryana, 124103

                                Hi,

                                I have done a transaction of 12989 thousand from my axis bank credit card. But somehow transaction got cancelled in middle. I got email transaction success.
                                But as delivery boy didn't get invoice(transaction stuck in between). He asked me to pay through other medium. I called Axis bank customer care, the person who is attended my call told me your transaction failed from Axis bank side after I explained him all case. That customer represntative told me to pay as he told I will get my money back in card of this failed transaction.

                                But now axis bank not refunding my money back. Please help

                                Harish Kumar[protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  G
                                  gsdvs20
                                  from Mumbai, Maharashtra
                                  Jun 14, 2019
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                                  I had opened Axis asap account and deposited 1000 rupees in it and received account details and virtual card on confirmation.
                                  But today i received the message stating "Account closure proceeds to DD ".I called the customer care and they told that your account has been closed without even informing me what the problem was.This is very disappointing and i didn't expect this from Axis bank.I want fast resolution to this problem as i had put my trust on Axis bank and look what they did.
                                  How will i get my 1000 rupees which i had deposited in it.Please resolve it.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    DD Dipshikha Das
                                    from Kolkata, West Bengal
                                    Jun 14, 2019
                                    Resolved
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                                    Resolved

                                    Address: Thakdari Rd, Tarulia, Krishnapur, Kestopur, Kolkata, West Bengal 700102, Kolkata, West Bengal

                                    I am Dipshikha Das.(Call-[protected].Phone Pay No-[protected])
                                    My Account No(Axis bank)-[protected]
                                    Ifs Code-UTIB0000025
                                    On 13th June, at 9:43 pm, it was a wrong transaction from phone pay apps.
                                    Phone Pay No-[protected]
                                    Name-Dipankar know(Rs.1500)
                                    Transaction id-P1906132143369443609145
                                    Date-13 june, 2019
                                    Time -9:43 Pm

                                    I want to refund the money., please help me
                                    +2 photos
                                    Jul 17, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 14, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we tried reaching on your mobile number however could not connect with you. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                                    Jun 27, 2019
                                    Updated by DD Dipshikha Das
                                    I am Dipshikha Das.(Call-[protected].Phone Pay No-[protected])
                                    My Account No(Axis bank)-[protected]
                                    Ifs Code-UTIB0000025
                                    On 13th June, at 9:43 pm, it was a wrong transaction from phone pay apps.
                                    Phone Pay No-[protected]
                                    Name-Dipankar know(Rs.1500)
                                    Transaction id-P1906132143369443609145
                                    Date-13 june, 2019
                                    Time -9:43 Pm

                                    I want to refund the money., please help me

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                                      J
                                      jainamit999
                                      from Raipur, Chhattisgarh
                                      Jun 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: Indore, Madhya Pradesh, 452006

                                      The bank has deducted the money from my saving account linked with my credit card stating that the BRN-card payment even though the bill was paid well in advance before the due date and I did not do any kind of transaction as same.

                                      I mailed regarding the same to axis assist of bank for the clarification of the deduction but I did not receive a single reply from the bank side. It has been almost 15 days.
                                      The bank is just fooling the people on extremely high level.

                                      Below is the message of the deduction from the bank.

                                      ID-AxisBk:
                                      Your A/c 8218**5 is debited by Rs. 100 on 01Jun19. Avbl Bal: Rs. 4**40.74. Info: BRN-Card Payment

                                      I request you take a strict action against the bank so that they do not fool the poor and innocent people around.
                                      Jun 16, 2019
                                      Complaint marked as Resolved 
                                      Not resolved yet. The bank asked me to share the contact details and I shared it as well. It has been 3 days but they did'nt contact me with any kind of source.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                        N
                                        Nathiyanaijar
                                        from Arcot, Tamil Nadu
                                        Jun 13, 2019
                                        Resolved
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                                        Resolved

                                        Address: 600021

                                        I cant have enough aware about this one assist service ..so i dont want to continue anymore hereafter. So please get me back my money rs 1799/- * 3 consecutive years on the other hand cancell this service. Which one will not debit anything from my account .even no one can intimate anything before get my money.right now i saw wiered thing in my bank pass book which to frasturate me dont elude pleople.pls Give me back my money pls 8[censored] need my acc no pls contact me through mail
                                        Regards
                                        A.Nathiya
                                        Axis bank customer
                                        Jul 15, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 13, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit https://bit.ly/2F3Guho Regards, Team Axis Bank.
                                        Hi,

                                        I have transacted 3000 rs on last friday till now the ammount is not refunded, this is too late.

                                        Please take necessary actions on high priority.

                                        Call me [protected]

                                        Thanks,
                                        Vijaya.
                                        Axis Bank Customer Care's response, Jun 13, 2019
                                        Verified Support
                                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx and raise a dispute. Sorry for the trouble.
                                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                        Hi, I just transacted little amount to my friends account, but transaction status is shown as Suspect.My account got debited and beneficiary account has not credited with amount. Pls do the needful to rectify the issue, Its an emergency case, having many commitments with the amount.. Kindly do the needful...
                                        Axis Bank Customer Care's response, Jun 13, 2019
                                        Verified Support
                                        Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx.
                                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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