Axis Bank — cancel my one assist services
Tambaram, Tamilnaduchennai, India
Kakarthik8224 on Sep 22, 2019
My assist services has been renewed on 21st 2109 without any prior information. I would like to cancel my one assist services and expect my complete refund as iam still in my free look in period.
An amount of 1899 was deducted from my account without any communication (No sms or email received).
As iam still in my free look in period, please unsubscribe and refund the full amount as iam eligible for it
[Sep 22, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Sep 23, 2019
Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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