[Resolved] Axis Bank — cancel the one assist service and refund the amount 1899/- | |||
3 days back my account was deducted with the amount of 1899/- without even notifying me in prior. I don't want the subscription for one assist service. Please cancel my subscription for my axis visa debit card ending with 8483. It is so ridiculous, the amount was deducted without asking any confirmation if i wanted the service or not. Hence, cancel the service and refund the same amount into my account. Kindly do the needful at the earliest. Was this information helpful? | |||
Jun 6, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 02, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank. | |||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
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Regards
Team OneAssist