[Resolved]  Axis Bank — Can't Log Into Online Axis Banking ( Error - Session Timeout) - Website

I have recently opened a new saving account in Axis Bank. Whenever I try to login to Axis Internet Banking, it shows an error "Error - Session Timeout".

I have cleared cache, history and called several times to customer care but they did not provide any solution and disconnected me from calling.

When i log in to internet banking (after using customer id/debit card no. and mPin/Pin no. ) it shows an "Error - Session Timeout"

Error - Session Timeout
1. You have used Back/Forward/Refresh button of your Browser.
2. You have clicked twice on any options/buttons.
3. You have kept the browser window idle for a long time.
4. You have logged in from another browser window.
5. You are accessing the application URL from a saved or static page.
6. If the problem persists, please clear the temporary files from your browser
and try again; or contact us at customer.[protected]@axisbank.com
7. Please log in again to continue banking www.axisbank.com

Note: I have deleted the cache and history of my internet browser but it is showing again whenever I try to log in to internet banking.

Another issue - When I try to forget my password, it shows "User does not have any relation with Bank". Whereas, I internet banking login id is activated.

I have tried to Enable Login Id.

It says " Your login id is activate. Please try login again."
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Feb 25, 2022
Complaint marked as Resolved 
Contacted Home branch. They enabled the login to use
Axis Bank customer support has been notified about the posted complaint.
Feb 24, 2022
Updated by Bikram kumar Parida
My Customer Id is[protected]
 
1 Comment

Comments

I have recently opened a new current account in Axis Bank. Whenever I try to login to Axis Internet Banking, it shows an error "Error - Session Timeout".

I have cleared cache, history and called several times to customer care but they did not provide any solution and disconnected me from calling.

Error - Session Timeout
1. You have used Back/Forward/Refresh button of your Browser.
2. You have clicked twice on any options/buttons.
3. You have kept the browser window idle for a long time.
4. You have logged in from another browser window.
5. You are accessing the application URL from a saved or static page.
6. If the problem persists, please clear the temporary files from your browser
and try again; or contact us at customer.[protected]@axisbank.com
7. Please log in again to continue banking www.axisbank.com

Note: I have deleted the cache and history of my internet browser but it is showing again whenever I try to log in to internet banking.

Can't Log Into Online Axis Banking ( Error - Session Timeout) - Website - Comment #4080500 - Image #0
Can't Log Into Online Axis Banking ( Error - Session Timeout) - Website - Comment #4080500 - Image #1
Can't Log Into Online Axis Banking ( Error - Session Timeout) - Website - Comment #4080500 - Image #2

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