[Resolved] Axis Bank — car fastag for toll payment not yet received

gersappa

from Mumbai, Maharashtra

Address:

C-207, Janimal Towers CHS Sector 17, Plot 42 Vashi, 400703

I had applied for axis bank fastag on nov 24 2019 after making necessary payment, which i have not yet received, although i have received the wallet id etc. I have checked with the closest axis bank branch and they only told me to contact their customer service number, which as usual no one answers nor i have got any idea on when the fastag would be delivered.

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Jan 13, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.