Submit a Complaint
Banks
Axis Bank

[Resolved]  Axis Bank — card matter

Address:New Delhi, Delhi, 110030

Dear sir, card no.[protected]

The above card was settled for rs.80, 000.00 by collection agency phone number [protected] priya rajoria who collected rs 16000.00 as one fifth of the installment yet the letter is not received.

We are now receiving threatening calls from mobile [protected] telling us that one mr. Raj kumar is coming to my residence to name and shame and collect the amount.

I fail to understand the method used by yr agents who keep changing and newer ones tone and tenor of speaking is unacceptable.

Kindly call the above and refrain them from making such intimidating calls abd statements.

We are not inclined to call police hence i assume that you shall do the needful immediately.
Best regards
Rataan kapoor
[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
Axis Bank Customer Care's response Hi, we wish to inform you that Rs. 174, 331.63/- is still outstanding on your card. However, we request you to make a payment of your outstanding. Sorry for the trouble. Regards, Team Axis Bank.
Nov 16, 2018
Updated by ratankap188 amount settled was 80, 000.00 and 16, 000.00 was paid to the agent under understanding that 4 more cheques will be handed over once letter is received.

instead o[censored]pdating me on balance etc, why dont you call MS PRIYA ON MOBILE [protected] who made the agreement on phone ( call records with us)
Nov 16, 2018
Updated by ratankap188 i think you missed the main issue of the threat being made out on phone.
pl read the complaint with care.
Complaint comments 
2 Comments

Related Axis Bank reviews

[Resolved]Axis Bank / Credit Card - not received3[Resolved]Axis Bank Bangalore - Debit Card Pin No:14[Resolved]Axis Bank Credit Card - No advance intimation about the bill of Credit card due bill till the last date of payment6[Resolved]Axis Bank - Non Receipt of Credit Card2[Resolved]Axis Bank, Nagpur - Debit card5
View all 12953 Axis Bank Reviews

Comments

Transaction done but cash not received
Reply
Axis Bank Customer Care's response, Nov 16, 2018
Verified Support
Hi, we request you to confirm if you hold an account with us. If yes, refer the link https://bit.ly/2NJKKFo and raise a dispute. If no, Request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
Sir,
I tried to withdraw money from axis Bank atm... But I didn't receive money but my money got deducted..What to do?
Reply
Axis Bank Customer Care's response, Nov 16, 2018
Verified Support
Hi, we request you to confirm if you hold an account with us. If yes, refer the link https://bit.ly/2NJKKFo and raise a dispute. If no, Request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    View all 12953 Axis Bank reviews & complaints
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information