[Resolved] Axis Bank — Card not locked | |||
Hi, I want to raise my complaint. i lost my forex card in UK. I have tried calling there help line number which is mentioned on online login[protected] but its not working. I have locked it online e-mailed twice but still i have seen transaction happening. I am not going to pay for any transaction after my escalation. I am frustrated with the support i am having. Was this information helpful? | |||
Oct 30, 2016 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 27, 2016 Axis Bank Customer Care's response Hi, Sorry for the trouble. Please share the reference number which you may have received from the last channel approached for us to look into it. Regards, Axis Bank | |||
 3 Comments | |||
Comments
I need to know the status of this amount which needs to be refunded.please see the below statement
"Refund for your Airtel recharge has been initiated and pending at your bank's end. The refund amount will reflect in your bank account within 7 - 10 working days depending on your bank."
"Refund for your Airtel recharge has been initiated and pending at your bank's end. The refund amount will reflect in your bank account within 7 - 10 working days depending on your bank."
Axis Bank Customer Care's response, Sep 27, 2016
Verified Support
Without any intimation Axis Bank has been charged on my account.from 4 months I am observing bank month on month puting charges on my account.on dated 17 sep.2016 bank charged 2913.64 rs.and haven't explained it why this charges...?????
Axis Bank Customer Care's response, Sep 27, 2016
Verified Support
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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26/9/2016 morning i did recharge from mobile app to my bsnl no.the transaction is successful but the top up was not done.
The receipt no is [protected]E5E2
Rs.100
From SBA [protected]
Please write to us at customer.service@axisbank.com along with transaction details from your registered email ID for us to assist you.
Regards,
Axis Bank