[Resolved]  Axis Bank — Cash not received but balance was dedicated

Address:713409

Dear sir

Myself Gobindalal Bhattacharyya and my account number is [protected]. 16/01/2017 I'm trying to withdrawal Rs-4000 in Icici ATM but I'm not received any money and balance was dedicated.

17/01/2017 I called customer care and raise a complain [protected]. Today when I call the customer care they inform me that the transaction was successful but when I didn't receive any money than how its possible?

Today when I told the problem than they raise one more complain that is [protected] and inform me I have to wait 17 days but its too much time.

So do the needful as soon as possible.

Regards
Gobindalal bhattacharyya
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Mar 2, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Axis Bank Customer Care's response
Hi Gobindalal,

Sorry for the trouble. We are looking into your concerns via dispute ID:[protected]. Please call on our toll free number[protected] /[protected] in 2 - 3 working days to know the status.

Regards,
Axis Bank
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