[Resolved]  Axis Bank — Cash withdrawal from atm; poor customer service of saharanpur court road branch; complaint against mr rohit of axis bank at same branch

Address:Bijnor, Uttar Pradesh, 247001

I carried out withdrawal of rs 5000/- on 25 sep 15 from an sbi atm (Atm id s10g[protected], buria chowk, shop no. 25, sector 17, jagadhari). The cash was not dispensed properly by the machine and i could collect only rs 3000/-. It is requested to take up the case at appropriate level to resolve the issue at the earliest and refund the amount.

Sqn ldr nk pandey
Indian air force

This is the online complaint that was filled. Also a hard copy of personal application regarding the same was submitted to mr rohit of court road branch, saharanpur in oct 2015. Till date there has been no action from the bank side towards the same and inspite of several calls from my side to mr rohit, other than all the false promises of so called ' ho jayega' is what i have been listening from last one year. It is requested to resolve the issue and take strict action against mr rohit for not doing justice too his profession
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Oct 9, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response
Hi Nilesh,

Sorry for the trouble. Please write to us at customer.[protected]@axisbank.com from your registered email ID along with all the details regarding the matter for us to look into it.

Regards,
Axis Bank
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