[Resolved] Axis Bank — charge dispute "refund not processed"

Mrzad Ahmed

from Mumbai, Maharashtra

Address:

dhai ali sibsagar, 785640

To,
The chief branch manager
Axis bank
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1345/- and 499/- rupees was successfully processed on 20th june to my account by amazon.in. This amount should have been credited to my axisbank account by now, but i have not received the refund till now.

I have called axis bank customer service but not get any help. My axis bank account no is [protected]

I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Jun 28, 2019

Complaint marked as Resolved

i got my refund today

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.

Jun 27, 2019

Updated by Mrzad Ahmed issue my refund of 1345 rs and 499rs under reference id[protected]. u can call me now on [protected]

Jun 27, 2019

Updated by Mrzad Ahmed actually i did not get any call from axis bank or email etc why are u lying??? instead of locating the refund amount ur busy in posting fake replies... shameful

Jun 28, 2019

Updated by Mrzad Ahmed finally the refund is credited today.