[Resolved] Axis Bank — charge for not maintaining minimum balance

Vinoblue7

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

I have my saving account with axis bank ([protected]
) in thondamuthur branch i could not maintain minimum balance due to some personal reason, but bank did not notify me and charged like rs 4, 300 recently and they treated me like to close the bank, whatever the charges the bank should inform before charging but i was not informed, no negative balance shown on my account. I wanted to use my axis bank after 2 or 3 years and there are banks offering zero balance account but even i wanted to continues axis bank because i did not have negative balance only after started using the account charging me too much. I had many plans of investing in various axis schemes but i will close my account as soon as possible.

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Apr 7, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit the following link https://bit.ly/2Nk5xyr to know more about details of the charges. Regards, Team Axis Bank.

Mar 08, 2019

Updated by Vinoblue7 This is the only one default response you have for this question, You charged me but there is a way for you to reverse the charges. I spoke with customer executive over phone she directed me to reach my home branch and write the charge reversal form to get refunded and I did the same but the manager in Thondamuthur is a worst res ponde, r he did not even give the form and I called phone banking executive to inform the same but he told if I maintain the balance for 6 months then my home branch manger may reverse(as Informed by manger) this seems my money in control of somebody.I talked to nodel office agent, she informed like I am not eligible to gte refund of charges. How worst is this? How responses are varying? there are many banks offering zero balance but still I wanted to continues my axis bank account though it is a saving account my salary is being credited in this account and I already complained about the same manger for neglecting to add my mobile number who asked me to reach my home branch even I made the same as my home branch where the worst manager in so this is just revenge to my previous compliant but I faced the with my HDFC account, charged me but reversed as well so I invested in their many schemes . now I transferred my branch to Vadavalli but anyhow I ll raise complaint against Axis in RBI.