Axis Bank — Cheating and worst service

lvvivek44

from chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600122
Website:	Www.axisbank.co

On Aug, 2016. I got loan from axis 1, 60, 000 based on my credit card but on Nov 29 th 2016 spoken to axis customer care and asked query about preclosure my loan and hidden charges details so they said 3% preclosure + tax I said OK and what is the procedure ? Axis customer care person said, Now I can raise the request sir you can pay as per your statement so I was agreed and said to raise the request but I was charged over limit fee of rs 3500 + tax around 4k ...Are you guys playing? Preclosure 3%+ tax+ over limit fee + tax =9k ... Sure I won't pay over limit fee + tax its your mistake, 6450 rs its better to pay emi at least it will got deduct from my principal amount .., why should I want to pay over limit fee and tax for free?

Regards
Vivek.s
Carding ending no:7896

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Axis Bank customer support has been notified about the posted complaint.

Dec 19, 2016

Updated by lvvivek44 The world worst Customer services from the Axis bank and even your customer care person do know the process then what is use of holding customer care and bank? now its useless service then how can I trust the services from the axis customer care and because of your customer care person mistake overlimit fee is charge and now waive off request each one answer is different but till its not resolved and wasting my time and money.