[Resolved] Axis Bank — Cheque misplaced

Jaiveer Singh Khatri

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122017

Dear Axis team it is really a bitter experience banking with you, I hope I am not dealing with nationalise bank.
I have dropped a cheque of HDFC in favour of JSKhatri ie self on 16 .09.2016 at axis ATM drop box fortis hospital gurgaon.Thereafter one week I went to axis bank gurgaon galleria branch where my salary account credits, but they were not aware of anything and give unsatisfactory response.I talked to online customer care they said they will resolve my issue with one working day but even after 4 days no response.I will discontinue my account very soon as I am really in problem.The cheque was of 84000 appx and my home EMI dues in first week.
Please take an early action if possible.

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Nov 3, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Axis Bank Customer Care's response Hi Jaiveer,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank