[Resolved] Axis Bank — Closed account is still accessible

arvind sawla

from Varanasi, Uttar Pradesh

Address:

Jhansi, Uttar Pradesh, 284003

I was an account holder of A/C No."28607108" which I have closed in Aug'15 but I am still receiving SMS from the mentioned account. I have also reported this issue to the branch 4 -5 time but nothing have been done.
I request you to please take the necessary actions and close the account as soon as possible.
Screenshot attached

Regards,
Arvind Sawla

+1 photos

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Feb 10, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Axis Bank Customer Care's response Hi Arvind,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank