Axis Bank — Collection Executive Continuously called and visited our home directly in this lockdown period too!

Dear Sir/Madam:

From Axis Bank, Vellore/Ranipet collection executive continuously called from 28/05/2021 to till date, 21 times. and today he visited my home and behaving rudely with my aged parents, even he didn’t check that we already paid emi on 31st itself in bank, in Tamilnadu there is lockdown till 7th june 2021 but i know for essential service employers can work(bank employee) is govt allowed you to send bank executive to customer house/visit to collect money or threatening? He rudely answered im having bank employee id card, i came from bank only like that, bank itself sending this type of 3rd party rowdies to customers home with bank id card’s ? We filling case about his behaviour in local police station. Unacceptable in lockdown period.

His name: Udhaya Kumar
His Number : [protected]
Axis Bank Executive like that he telling.
Ranipet Branch/Vellore Axis Branch Person
Tamilnadu.

Please take necessary action to above person and connect me anytime.
Thanks
With Regards
Santhoshkumar K
Ranipet
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Jun 13, 2021
Updated by Santhosh777
My Loan Account Number: LPR[protected]
My Registered Mobile Number: [protected]

I have sent so many mails and visited vellore branch to change my number but there is no response. even my father visited vellore branch to ask loan statement to calculate overdue and all. They didn’t respond too. We don’t know for whom we have to contact for all those things.

Please update my number : [protected]

Your’s
santhoshkumar k
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