[Resolved] Axis Bank — Complaint for negative balance showing | |||
I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it. Was this information helpful? | |||
Oct 30, 2021 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 29, 2021 Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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