Axis Bank Complaints & Reviews

Sir,
I had want to withdraw money from Axis Bank account on 27/08/2021 the money debited but cash not received from atm . Amount was detucted twice from account but I had got only one time refund .I complaint to Axis Bank but they had not taken any action till now.

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Yash, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.

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Address: Venglai, Lunglei, Mizoram.

I have ordered an item worth Rs.5028 (Order#[protected] on 9th September 20021 from amazon and return the product due to some reason on 10th September, 2021. Amazon has successfully processed the refund on 11th September 2021 with Refund Reference Number (RRN): 002252. But till today, (ie. 24th September). The money was not refunded to my bank account. Please resolve this issue as soon as possible. I could not reach customer care for this issue and the local bank could not do anything about this!

Axis Bank customer support has been notified about the posted complaint.

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I called so many times for use my redeem points and block my one of axis bank credit card but there is no proper response. Last call I spoke one of the phone banker they my card is not showing

Today I called couple of time in the morning they said sever is bussy. They always asking to call back and finally they said I am not axis bank card holder. They disconnected my call with out any notification

My card number end with 4624 (neo card )

Please take necessary action

Axis Bank customer support has been notified about the posted complaint.

Sep 24, 2021

Updated by santhosh shanmugam 19th Sep - I called for block my creditcard they said need to pay full amount.

22nd Sep - I paid full amount and called customer care question about my redeem points use and can't access website. It is not allowing. they said wait for 24hrs then only you can use your redeem points and then block card

24th Sep 10.57 AM - I Called. They said server is not working asked me to call in next one hours

24th Sep 11.15 AM - I called. They said again server is not working asked me to call in next 2 hours

24th Sep 12.58 PM - I called. They said again server is not working asked me to call in next 2 hours

24th Sep 06.16 PM - I called and asked about I can't use my redeem points. Now phone banker is telling you have sent email for this. I very Disappointed after 4 to 5 call they asking me to send email. I questioned why guys not said in first call for this when I rais they complaint. No reply from him. Finally he said I will take request it should take 5 working days for fix this issue. Worst case I very Disappointed for this kind of service and disconnected my without any notice.

24th Sep 06.37 PM - another phone banker attend my call they said your not a axis credit card customer. Your credit card is not showing and connected to other girl. She not listen my words. She not allow me to speak and transferred my call to manager. Finally not one attend my call.

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My account was lien please remove lien my account. Account number- [protected]...

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My account in AXIS Bank, that I closed around 6 months ago is still not closed by the bank authorities. I paid all the dues and after 6 months they are still asking for money.

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Pranit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Have raised a complaint to axis bank regarding refund of 4799 which seller has initiated on 12th of sep and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

Please make the refund available in my credit card as soon as possible and dont give lame excuses.

Transaction Reference number: 051240
Refund not processed

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Axis Bank customer support has been notified about the posted complaint.

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Hi,
I have saving account in your bank saw message in flipkart you are providing lifetime free credit card of flipkart axis bank credit card. Today got message
Thank you for applying for Axis Bank Credit Card, the final decision will be communicated within 72 hours
I am sure you are not going to provide card as this is happening third time with me if you don't want to give card Don't encourage to apply and send query to cibil really you are bad lender bank I must say.

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Amit, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank

View replies

A

Amit K Tripathi

from Noida, Uttar Pradesh

Sep 26, 2021

c1-[protected]-c1

Reply

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Address: 3rd Floor, RNA Corporate Park, Kalanagar, Bandra East, Mumbai, 400051

Website: www.axisbank.com

Dear Sir/Ma'am,

This is to inform you that my last working day as approved by the competent authority was 12th August 2021 and my exit checklist clearance was deliberately delayed by my stakeholder out of sheer professional envy and the same was cleared by him on 14th September because of which my full and final is still not settled and my experience certificate/ relieving letter is not issued till date. I have tried to enquire...

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Have raised a complaint to axis bank regarding refund of 400 which seller has initiated on 4th of oct and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

Please make the refund available in my credit card as soon as possible and dont give lame excuses.

Transaction Reference number: 051240

+1 photos

Sep 23, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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Address: Burrabazar, Kolkata

I paid on amazon using my axis bank debit card on date 9-9-21 with an amount of inr 470/-. Later this order was returned and amazon has generated a refund for this amount with reference no. # 021376on 20-09-21.The Amazon has credited the amt in my bank but bank has not credited in my a/c.However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible

+1 photos

Oct 31, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Khushboo, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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On 20th Sep 2021I have done a payment of Rs.20000 via gpay upi to a beneficiary. The amount got debited from my account which is in icici bank but beneficiary is saying that he did not get the money. I raised a complaint with gpay company and ICICI bank as well but did not get the issue resolve. Please see the below details and help me to get money back asap.

Transaction ID[protected]
Beneficiary Name - Kushal Service
Beneficiary account last 4 digits - 2698

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Sunil, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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I have ordered MI Notebook Pro of Rs 59, 999 from Amazon on 10th sept, 2021 and cancelled it on that day. Amazon initiated my refund on 11th sept and tell me to wait for 2-4 business days. On 16th sept they gave me an refund reference number ( RRN) no saying that they have given my refund to the bank. But the bank hasn't gave me the money tillnow.
My registered mobile no: [protected]
The RRN no is: 004953
Plz help me.
Thank you.

+4 photos

Oct 31, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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Dear Sir,

my credit card number[protected] all payment are clear but account is shown into a negative account, because of this my credit score is bad
credit card is closed

please remove my account from negative account

With regards
Yasmin Shaikh
[protected]

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Yasmin, we wish to inform you that your account has been normalized. Regards, Team Axis Bank

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I'm complaining about my refund is not credited in my credit card. The refund is initiated by amazon at 12th September 2021.amount of RS.499. refrence number:-009879. Above details are given to me from Amazon customer service executive and said me the refund problem is from bank . So I want my money refunded in my credit card. please solve this issue as soon as possible.

Oct 31, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Lalu, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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Dear sir / mam
I lose my dibet card I did not open my AXIS Bank internet Banking
How to open it

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Ramesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: Palani

Unauthorized debit in the name of ECOM PUR/GOOGLE ADS from AXIS Bank. I never shared any OTP without my knowledge they debited the amount from my account instantly.. please find the attached file for your reference.the amount should be refund to my account.

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Oct 30, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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I am repeatedly following up with axis bank to activate my credit card which I had bought last year for the flipkart sale. They sold the credit card to me but the customer service did not help me to activate it. I have written to them on social media, called and spoke on call with the customer care who in place is now selling me another card and wasted my 35 minutes. I have also written to the regional as well as senior moral officers but there is no response from there also. Now they are sending me a statement of rs 590 for annual charges. They have provided zero service and are demanding annual maintenance charges.

Oct 30, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Debited 8k+ charges for not maintaining minimum balance in my axis salary account which converted into savings without my conformation during the change of the account category.

Oct 26, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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People dont respond calls. Mr Salim credit card dept person not bothered to receive calls and respond. Fake bank, fake promises, , . UNHAPPY with my salary account with axis bank and service provided.

Oct 27, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Shashi, we request you to elaborate more on your specific concern so that we may check and assist you at the earliest. Regards, Team Axis Bank

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I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. My current outstanding of that card is approx 120000. At the time of my good time this card had been offered by Axis bank. But after this My company Adarsh Credit Co operative society went in to under Liquidation. And then came Corona. Almost 2 years i was Jobless. Meanwhile my Home loan EMI was also continue. I tried very hard to keep paying all at least minimum, but now i am not able to pay this more. I want to settle this amount . I can pay 25% of outstanding amount in time settlement on 11th o[censored]pcoming month . More than 25% is not affordable for me in the present situation.
I am ready to settle this as soon as I get the confirmation from your side.
Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my email address.
[protected]@yahoo.com

Nov 11, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

Axis Bank Customer Care's response Hi Amit, we have raised your concern via SR number 69663320 and shall be responded shortly. Regards, Team Axis Bank

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi, we understand that you have been given a settlement amount of Rs 86000/- subject to approval. However, you shall check and confirm it. You may liaise up with the collection manager Ms Riddhi Patel on [protected] in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 85

Refund not received

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Refund From amazon not received

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Phone bankers doesn't know manners.

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Account Lien

I closed the account but they still saying account cannot be closed and looting my money

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Refund not credited to the card

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Flipkart axis bank Credit card application

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Delay in Issuance of Experience certificate and Full and Final Settlement

Refund not processed

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Not got refund amt from axis bank

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Axis Bank Money got deducted from my ICICI bank account but did not get deposited in beneficiary account who has account in axis

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Amazon Give refund reference no but Bank hasn't initiated transaction

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Credit card

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I'm complaining about my refund is not credited

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I lost my debit Card

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Unauthorized debit in the name of ECOM PUR/GOOGLE ADS from AXIS Bank

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Credit card activation pending since a year

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Negative Balance Detection

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Worst responding to customer

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Regarding Credit Card Settlement

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