[Resolved] Axis Bank — complaint transaction declined but amount deducted from my account | |||
I seema bartwal am submitting the following few lines to your notice for favour of kind consideration. I have a bank of baroda account whose debit card i Operated at the axis bank atm on 16.11 on feb 18, 2019 at brij vihar ghaziabad up 201011 for with drawl of rs.2000/- amount. The transaction was declined due to some technical error on screen but the amount of rs.2000/- was deducted from my account with out receipt of cash whose message i received at 16:53 Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.2000/- to my account. You must have the logs of the atm located in this area 201011 up. I went as there was an error but after an hour i received a message of money deducted which is not even credited till now. I am informing axis bank as the defaulter atm was of axis due to which i am suffering but i need my money back. Thanking you sir, Yours faithfully, Was this information helpful? | |||
Mar 23, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. We will get back to you at the earliest. If it's urgent and you'd like to get in touch right away, please log onto our online chat https://bit.ly/2wzjjXs available from 7 am to 11 pm, 7 days a week. Our phone-banking service is also available to assist you 24x7 on[protected]/[protected]. You can also log onto our Mobile App and Internet banking for banking services round the clock. Regards, Team Axis Bank.
Verified Support Feb 20, 2019 Axis Bank Customer Care's response Hi, sorry for the trouble. We request you to liaise with your account holding Bank in the referred matter. Regards, Team Axis Bank.
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3 Comments | |||
Comments
My id password and id misspalc pls my first contact no [protected] second [protected] pls my kyc not fully pls compleat my kyc help me
7087672282's reply, Feb 11, 2019
lost my id password new password id my contacat no 7087672282 /07347373852
Axis Bank Customer Care's response, Feb 20, 2019
Verified Support
Hi, please refer the following link https://bit.ly/2DeQS6H for information on the same. Regards, Team Axis Bank.
Hello, i have salary account in axis bank. Last month they deducted 650 balance from my account without any information. I asked to custmer care but didnot give me any satisfated answer. I want my money back
Axis Bank Customer Care's response, Feb 19, 2019
Verified Support
Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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There are very lessy employee don't given write information and customer says franking and other some papers collect.and west of time so all write information given customers