[Resolved]  Axis Bank — consolidated dp charges deduction without account holder's confirmation

Address:Bidyadhari Pally, belegachi, Baruipur, 743376

Hi,

I have a salary account in axis bank, in salt lake (Sec-5) branch, kolkata. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account. Now i can realize that they have created it to cheating with me.

Please my account balance is showing more than -1400 without any reason also.

It is my humble request please look into this matter...

I request indian complaint register form to take necessary action if possible.
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May 22, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
Axis Bank Customer Care's response
Hi, sorry for the trouble. We are very transparent in terms of charges which are mentioned on our website/ Most important terms and conditions of application form and statements. The charge is valid and applicable as per the schedule of charges. Regards, Team Axis Bank.
Apr 20, 2019
Updated by Ripan Samadder kolkata
Consolidated DP charges Rs.321.00 has been debited & there after my account balance showing in negative balance Rs. 1448.77.

Axis Bank is number of fraud bank, during account creation they told all employees that it has no charges.

I have not used the DEMAT account yet but then charged me Rs. 1770.. it is a business.

If any employee will not us the DEMAT account for once, then should not charge yearly basis of Rs. 1770.00

It is my humble request to you please look into this matter. so that they will not able to cheating with other employees in future.

My register mail ID- [protected]@gmail.com

Please closed my DEMAT account asap..

It is my last relationship with Fraud Bank...
Apr 20, 2019
Updated by Ripan Samadder kolkata
Please find the MY DEMAT Account details, there is showing charge Rs.0.00 but they have charged my more than Rs. 1700..

Apr 28, 2019
Updated by Ripan Samadder kolkata
Axis Bank Team,

All employee, who has opened Axis Bank in same, their account has been debited with rs. 885 only..why

I have visited to Axis Bank Branch but they have no clarification for Demat Accounts.. Why

If account holder make signature in demat form of Axis Bank, then you guys can debited customer account as you like without any confirmation even in negative balance...but why

Demat Account has been created in Axis Bank Account but why your branch can't provide any details...

Please share with me that how much benefit i have got by demat accounts for rs. 1770.00

Please see 99% employees are suffering for this type of fraud activities by Axis Bank..

Note: when any employee creating account, then you are saying that it is free of charges..
May 02, 2019
Updated by Ripan Samadder kolkata
Now remaining amount Rs. 1449 also deducted from my account instead off providing solution on my complaint...

after visiting Axis Bank Branch they are also not closed demat account..

Two Demat account forcefully activated in 1 saving account...

Please close & refund Rs. 1770.00
May 08, 2019
Updated by Ripan Samadder kolkata
20 days already passed but no resolution provided me still now...
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