Axis Bank — Correction of wrong online transaction

Address:	500081
Website:	www.axisbank.com

Dear sir / madam,
I am sashibhusan jena, s/o - bhimasen jena, resides in hyderabad and native of puri, odisha. My client (Airbnb) made two payments through payoneer, the third party, tried to make payments (Two transactions details given below) to my account ([protected]) but unfortunately payoneer made transactions to wrong account no ([protected]). Just wrong of second digit 6 — 0). Due the mentioned wrong account, the payment made to the incorrect account rather than my account.
Transaction 01:
Transfer ref no:[protected]
Transaction date: 28-apr-2017
Amount: rs 1549.00

Transaction 02:
Utr no: citin[protected]
Transfer ref no: [protected]
Transaction date: 3-may-2017
Amount: rs 16, 135.00
After all, i have visited bank thrice (First visited madhapur, hyderabad branch and gave them transaction details, they blocked the transaction and told to contact the sender (Payoneer) to withdraw/recall the transaction. When payoneer
Recalled the transaction it was unsuccessful. Again i visited my account branch badasankha, puri, odisha. They (Mgr sanjib) did not tried to help, just redirect to madhapur, hyderabad branch as they have initiated the blocking transaction etc. Once again i visited madhapur, hyderabad branch, the same manager (He even did not gave any reference no of my complain and his details) gave me email id : [protected]@axisbank.com and told to email & suggested payoneer should request to transfer the amount from wrong account to my account. I emailed to [protected]@axisbank.com and payoneer contacted to transfer to my account the amount but came to know from payoneer that my bank (Axis bank) rejected the request. So could you please let me or payoneer ([protected]@payoneer.com, reference number:[protected] why it is not happening as your bank people suggest and what is the way to get back my money?
Mean time i have called your customer support phone number twice... But no fruitful answer. Please do suggest me at the earliest.

Thanking you...
Sashibhusan jena
Ph: [protected]
Sashibhusan. [protected]@gmail.com