[Resolved]  Axis Bank — Credit card account not being closed and extra money not returned

Address:

700089

I biswanath ghosh had a credit card from axisbank back in 2015. I had given a written letter to close it on lake town branch kolkata on[protected]Copy of the letter attached)- still wasn't closed.
Then i had called the phone banking on[protected] reference number 2782 2290. Still no action. Then again i got a letter on 16-jan-2017 (Attached) saying i owe outstanding balance of 2299.02 cr. On date[protected] deposited a amount of 1432 also attached
My credit card statement says a credit card balance of cr -2299.02 a cr means a customer has a credit balance!!. Staff in the bank didn't point that to me because even on my 11/09/2015 statement there was credit balance of 1331.02. After that i made a payment of 1432. - all copies attached!!
The credit department needs to refund my credit balance on my credit card and finish this agenda.

Need to remind your bank that i will definitely forward this harassment letter to consumer complaint and local police authority and abuse centers as well!! I will do what ever legally i can to let people know how axis bank treats its customers!!