[Resolved]  Axis Bank — credit card against fd ending no is 6350

Address:New Delhi, Delhi, 110005

Dear sir/madadm
(Consumer complaint)
I am in deeply trouble i need your kind favour.

I had used axis bank credit card ([protected]), i was paying their outstanding regularly when my condition was good. Due to my family and personal problem i am not in condition of pay interest and late payment charges but bank has deducted from my fd amount. My family condition is not well that time thats why on 15 oct 2019 i go in bank and give request of break my fd and clear credit card charges but bank will deduct full amount from my fd with out any intimation.
I am continuously requesting axis bank customer care to do reversal of my late payment and interset charges but there are no response from them. I request axis bank to reverse my some charges after so that i able to eat food i have no money that time for survive if you are not reverse my money then you whole are responsible for my life. Registered email id in bank is [protected]@gmail.com and my account number is [protected]

Sincerely
Arun goel
[protected]
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Nov 24, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Axis Bank Customer Care's response
Hi, we request you to visit the link for more details, however, please confirm the amount deducted and date for us to check and assist https://bit.ly/2Nk5xyr Regards, Team Axis Bank.
Oct 24, 2018
Updated by Aruu
Hi, Total amount deducted from my fd account is 82258 on 20 oct 2018 .. i want my interest and late payment charges back ..
Complaint comments 

Comments

Dear sir
Plz stop payment my account monthly 990
Axis Bank Customer Care's response, Oct 25, 2018
Verified Support
Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.

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