[Resolved]  Axis Bank — Credit card

Hi,
I applied for axis flipkart credit card on April 2021, and my application ref no was: C1-[protected].
I was contacted by Sony from Axis bank (Mob: [protected]) and she informed me someone will come to pick up my documents, but no one came. Later, I got the message that my application was rejected.
I contacted this lady and asked why my application was rejected.
She said because of covid they have difficulty to come and verify my address, and she will will give the card later.
Now, on September 11, 2011:
1. I still didn't get the card.
2. My credit score was dropped because of this
3. I am not able to apply for the card on Axis bank again
Please take action on you irresponsible employees.