[Resolved]  Axis Bank — credit card charged

Address:House no. 68 B rani ka bagh, Opposite Verka booth, Amritsar, Punjab, 143001

I have charged 1699 for ECPP ASSISTANCE without any information, I don't want to continue my services .. Refund my money back .

I have called 4-5 time customer care they are not even pick my call, and i have charged 8-9 INR again and again for making a call. I have again called 4-5 time they are seems to be very busy and the don't want to talk

Kunal bajaj
My registered number is [protected]
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Jul 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Axis Bank Customer Care's response
Hi, we tried to contact you on your registered contact number, however, the number was switched off. We request you to share your preferred time of contact for us to connect. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
Jun 20, 2019
Updated by Kunalbajaj691
I am calling credit card customer care again and again and my number was never switched off because I'm a working mam, and i want to talk to customer care .. and I don't want to continue my services ECPP assistance
Complaint comments 

Comments

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Regards
CPP Team

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