[Resolved]  Axis Bank — Credit card cheating

Address:Chennai, Tamil Nadu, 600043

We paid and cleared payments but axis bank credit card cheating!

Beware :-
All the persons using axis bank credit card please beware and don't go for emi and get unwanted charges...
Axis bank is a cheat bank like everyone knows they opened 40, 000 fake accounts while demonetization problem was there...

I am d. Rajasekaran credit card holder of axis bank i am using axis credit card for more than 4 years i am paying everything on time...
I have records of all payment from the beginning but recently axis bank charged me rs.65, 000 as a charges alone...
Reason is i used card and they asked me for emi conversion and i told them ok and they converted rs40, 000 + 40, 000 = rs.80, 000 into 0ne year... But after converting i paid that amount within two months and i cleared it...
And again i started using it as normal... But in the beginning of 2017 they sent me a charges of rs.65, 000 telling me that its a charges for the amount i used and converted as an emi years back... I am so shocked and its a huge amount that axis bank calling me and threatening me to pay... I already paid around rs.25000 again they are threatening me and forcing me to pay and sending different persons to collect that amount on the spot...
Axis bank credit card persons threatening me for months and forcing me unwanted for which i paid and cleared already...

I am mentally disturbed and its a hectic feeling is i paid and cleared all my emi before duration and they are charging me and cheating me..
Threatening me by sending collection people...

Axis bank have top solve my problem or else i will go to grievance act and prove everything... This is my next step...
So please try to clear my problem i paid rs. 25, 000 already as a charges...

Name : d. Rajasekaran
Card no. : [protected]
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May 26, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Axis Bank Customer Care's response
Hi Rajasekaran,

Our escalation team is looking into your concern via service request number: 30668997. Please allow some time, our team will get back to you soon. Sorry for the trouble.

Regards,
Axis Bank
Complaint comments 

Comments

I wanted to change the Emi date change, My Emi date is on 5th but want to change it to 10th,
Axis Bank Customer Care's response, Apr 25, 2017
Verified Support
Hi Swetha,

Please share the details at http://bit.ly/2p4qlhu for us to assist you.

Regards,
Axis Bank
Hi,

Axis Bank debited 747 RS as a consolidated DP charges from my account without giving prior notification to me.

I am not aware why they deducted such high amount

I have already raised complaint against my issue to axis direct. My complaint no. Is 4794034.

Call me at [protected].
Axis Bank Customer Care's response, Apr 25, 2017
Verified Support
Hi Sshipa,

For your concern pertaining to demat account, please write to us at dp.operations@axisbank.com from your registered email ID for us to assist you. Sorry for the trouble.

Regards,
Axis Bank
Its a mistake of axis bank they fraudely avail my amount i have ARN number from food panda also refuded now 2 wice times with interest my amount its a totally fraud from the bank i realy haras to cl the bank
Axis Bank Customer Care's response, Apr 25, 2017
Verified Support
Hi Niks,

Please share your details to our customer service teams email ID from your registered email ID mentioned at http://bit.ly/2odp3nV . Our executive will get back to you soon.

Regards,
Axis Bank

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